Specialist Booking Officer, Band 3- Central Booking

2 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

To act provide a county wide out-patient appointment booking service for patients and clinicians ensuring wait time targets with all capacity efficiently used

Monitoring referrals, identifying problems and taking appropriate actions to ensure efficient management of referrals.

To action clinic re-scheduling ensuring that clinical priorities are maintained and liaising directly with consultants where capacity problems exist

To manage follow-up appointment via waiting lists to ensure clinical priorities are maintained

Making judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and wait time targets

To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist

To ensure accurate and timely data collection. Advising the management team where over or under capacity issues exist and to suggest ways of addressing these



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