Claims Advisor

7 months ago


Bolton, United Kingdom Bond Personnel Full time

Our prestigious client who is a Bolton based company is expanding and is seeking 5 x full time permanent Claims Advisors.

As a Claims Advisor you will be working for a well-established company who are market leaders specializing in mis-sold investments and banking products. Our client is a growing company who are looking to move into new and exciting areas giving you the opportunity to grow and develop your sales skills.

Office hours are: Monday to Thursday 9am - 6pm & Friday 9am - 5pm. ( 2 days a week will be 10am - 6pm)

**MAIN DUTIES**
- **Working within a call Centre environment.**:

- Making and receiving calls from qualified leads, upto 60 - 80 calls per day.
- Building a rapport with clients.
- Advising clients on mis-sold investments, pensions & management charges.
- Explaining to clients about the claims process and procedure.
- Talking to clients about the paperwork they receive and advising how to sign using the Signaway portal.
- Effective case & time management.
- Working towards sales targets, by using a scripted sales pitch.

**PACKAGE & BENEFITS**
- £23,000 Basic salary per annum
- Uncapped commission with the average being £500 - £1,500 per month, but uncapped.
- Regular incentives
- Regular company social events
- 2 hour monthly holiday incentive
- 20 days holiday, plus bank holidays
- Ongoing training & support
- Free parking
- Free tea & coffee

**REQUIREMENTS**
- Customer service/ Sales experience
- Experience in a FCA regulated environment (not essential, but preferred.)
- Team player.
- Telephone experience.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bolton, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person



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