Care Coordinator

3 days ago


Grimsby, United Kingdom Lincolnshire Quality Care Services Ltd Full time

**Urgently Needed**

LQCS Ltd is a small privately owned domiciliary care provider based in Grimsby. We are a close knit office team looking to expand our service which has led to the need for a Care Coordinator team member. Do you think you have what it takes to be a Coordinator?

**Key Requirements**
- Proven experience in the domiciliary care industry
- Proficient IT Skills including: Rota planning systems, Outlook, Word, Excel
- Ability to work under pressure and to strict deadlines
- Good communicator with a confident and friendly telephone manner
- Pleasant individual, that is easily adaptable and has a flexible attitude towards work
- Ability to problem solve and seek the best possible solutions even when working under stress; ensuring you remain polite and respectful of all colleagues and clients at all times.
- Ability to work well as part of a team, as well as on their own
- Highly organised person able to multitask and perform well in a busy work environment

**Main duties and responsibilities**:

- Coordinate and manage the care team whilst providing them with the necessary leadership and motivation to deliver their best possible work to clients
- Ensuring all care visits and working patterns are coordinated in the most efficient manner to cater to the needs of the customer, company and care support workers.
- Liaising with all care staff, existing and prospective clients and various health professionals, to ensure the smooth running of LQCS Ltd's services and provide Safeguarding whenever necessary.
- Take pride in representing LQCS Ltd in a professional manner at all times and support the Care Manager and Registered Care Manager whenever needed to ensure compliance with the CQC and the Local Authority Quality Assurance Team.
- Allocating calls and duties to the Care Support workers, ensuring their skills and expertise matches the needs of the client and work rotas are distributed accordingly on a weekly basis.
- Assist with identification of further business opportunities outside of the current client base.
- Expected to participate in the ‘Out of Hours On Call’ rota duty as and when required.
- To adhere to all of LQCS Ltd Policies and Procedures at all times.

**What we will offer you in return**:

- Competitive salary
- Paid holiday (20 days + 8 days Bank Holidays)
- Auto Enrolment Pension
- On-going vocational training and support
- Becoming a key player in our friendly yet ambitious team
- monitoring of all relevant aspects of Electronic Call Monitoring System.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £10.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift

Supplemental Pay:

- Bonus scheme
- Performance bonus

COVID-19 considerations:
All office staff work at individual workstations which are regularly cleaned and sanitised and are isolated by screens.

**Education**:

- GCSE or equivalent (required)

Licence/Certification:

- Driving Licence (required)


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