Customer Service

2 weeks ago


Knutsford, United Kingdom Hammond of Knutsford plc Full time

An exciting opportunity for a Customer Service & Administrative Assistant to join our growing but long standing family business based in Knutsford, in anticipation for continued growth in 2023 and beyond. Hammonds of Knutsford is a wine and spirit merchant which was founded in 1960. We are proud to remain an independent family business that offers exceptional customer service every time.

**Job description**
- Answering the phones dealing with customer and supplier enquiries
- Process new sales orders
- Sales invoicing and delivery arrangements
- Liaise with customers and suppliers on daily issues or queries efficiently
- Reconciling deliveries
- Updating delivery schedules
- Various other ad-hoc duties and project support
- Experience in working in an office environment but not essential as full training will be provided
- Data entry experience
- speed and accuracy essential
- Excellent verbal and written communication skills
- Organised with the ability to multi-task and prioritise workload
- Ability to follow instructions and procedures and adapt to changing deadlines
- Proficient IT skills
- Strong customer focus
- Experience of working in a family SME sized business preferable

**Salary**: £21,700.00 per year

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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