Content Designer
6 months ago
Overview:
**_Make a difference_**
**_ _**
**_in the lives of people in Scotland_**
Our vision is to create a more successful country, increase wellbeing and provide opportunities to all people living in Scotland. As an organisation we embody the values of In the Service of Scotland in that we act with integrity, are inclusive, collaborative, innovative and kind.
As a Content Designer, you will play an important part in making this vision a reality by transforming user interactions into intuitive interfaces. The use of our products
will enable users to comprehend complex information and complete particular tasks thanks to great content.
**_
How does it feel to work here?_**
*** Amy Hughes - Senior Content Designer***
- “I moved from a content designer to Senior content designer within Digital Publishing, which is a varied and exciting role. There are fantastic resources for user centred design, that allow me to make sure the content I design works for the end user, which is a rewarding process. The _
- capacity_
- for development is great and _
- helped out_
- by a friendly and supportive team.”_
*** Mark West - Content Designer***
- “_
- I joined _
- SG_
- as a content designer in May ‘23 and I love the job. I have a background as an English Literature academic and project manager, and whether _
- I’m_
- writing _
- new content_
- or editing and updating pre-existing content, I find _
- I’m_
- using the skills I developed in my _
- previous_
- roles to make a piece of writing work as great content_
- ”._
Hear from colleagues discussing Digital Careers at Scottish Government.
**Responsibilities**:
**_ How will I spend my time?_**
We are investing in growing our content design team size and expertise. You will review and produce content for one or more business areas in support of a publishing service. Each piece of content ought to be a stand-alone product that meets a particular user need that the business area wants to satisfy with its offerings.
Using the appropriate patterns and formats, such as publications, forms, and other web content (static or dynamic), to plan, create, publish, and review the various content products within a specific business area or content journey.
There are 3 main workstreams that you will be involved in:
- Digital operational guidance for public sector bodies
- Service access and rights information for the people and businesses of Scotland
- Digital shared service content for other public sector bodies
**_
Your r_**
**_esponsibilities will include: -_**
- Being comfortable using evidence, data and research to make content decisions
- Building relationships across government to focus on the needs of the user and to influence stakeholders.
- Contributing to and use the style guides and content patterns.
- Engaging with and contributing to the Scottish Government content design community of practice.
**_
What impact will I have_**
**_?_**
After a productive first year, you will have brought about a much-needed change in
the pace of delivery for priority content areas supporting the public sector in Scotland to better handle digital projects and to meet the needs of the people and businesses of Scotland during the pressures faced by changes in the cost of living.
**_
Competencies_**
- Analysis and use of evidence
- Communication and engagement
- Self-awareness
- Improving performance
If invited to any interview or assessment the panel will be looking for evidence of how you meet the above competencies. More details on these are available in the Person_Specification_Band_B Updated Aug23 (V2)
Essential Criteria & Qualifications:
- Your experience of working in an agile team and using agile tools allows you to use an iterative and flexible approach to rapidly deliver content.
- Your experience of working with content prototyping techniques, patterns and content management systems allows you to create prototypes that show value to others and publish content.
- Your experience of tailoring communication styles, to meet the needs of others, allows you to build and reach consensus with stakeholders.
- Your experience of creating and developing content design principles allows you to contribute to the creation and implementation of a content strategy.
- Your experience of working with user stories and creating content that can be measured as effectively meeting the needs of users allows you to propose suitable content design approaches.
- Your experience of making complex language, user journeys and processes easy to understand allows you to plan and design content that delivers the right information, in the right pattern and format, to meet the needs of the user
**_
What we can offer you_**
A meaningful and rewarding career, a collaborative culture and support for your career goals, while promoting a healthy work-life balance. We offer a valuable range of benefits to attract, develop and retain the best talent. These include:
- Salary between **£**35
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