Sr. Content Designer, Knowledge Base
6 months ago
**Who We Are**
Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have trusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 40 countries, Addepar's platform aggregates portfolio, market and client data for over $5 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Dublin, Edinburgh, Scotland and Pune, India.
- Marketplace and brokerage services provided by Acervus Securities, Inc., an SEC registered broker‑dealer and member FINRA / SIPC.
**The Role**:
Addepar Design shapes wealth managers' digital experiences. By designing and delivering intuitive, easy-to-use products, we help wealth managers grow their businesses and provide best-in-class services to their clients. We foster an agile, client-centered work environment with a focus on constructive feedback and collaboration. We're passionate about delivering innovative, accessible, and premium products that redefine our clients' day-to-day financial activities.
In this role, you'll shape the future of help and training at Addepar, reimagining how clients and employees learn about our products and services. You'll work alongside a small team of content designers, product designers, and user researchers to redesign our knowledge base and in-app experiences. You'll create a library of guides, courses, how-to articles, and more. You'll develop templates and processes that scale.
**What You'll Do**:
- Develop expert knowledge of our users and product challenges.
- Balance empathy, logic, and data to make informed content decisions.
- Develop a system of reusable content that streamlines product training and support.
- Craft and maintain clear, easy-to-follow help articles and guides.
- Collaborate with and influence cross-functional teams.
- Facilitate productive meetings, working sessions, and workshops.
- Regularly share and solicit feedback on your work.
- Mentor your fellow content designers and participate in content reviews.
- Improve design consistency and contribute to our content standards.
- Learn and gain expertise in design and operational tools at Addepar.
**Who You Are**:
- 3+ years of owning/supporting the content strategy for a knowledge base or product area.
- An inspiring portfolio that showcases how you think about and approach help and training experiences. Must include writing samples.
- Experience developing and maintaining a content system or style guide.
- High emotional intelligence. People enjoy working with you
- Exceptional writing, collaboration, communication, and presentation skills.
- Familiarity with Zendesk, Confluence, and Jira.
- Experience working with design and prototyping tools like Figma.
- Experience in finance isn't required, but a huge plus.
**Our Values**
- **Act Like an Owner - **Think and operate with intention, purpose and care. Own outcomes.
- **Build Together - **Collaborate to unlock the best solutions. Deliver lasting value.
- **Champion Our Clients - **Exceed client expectations. Our clients' success is our success.
- **Drive Innovation - **Be bold and unconstrained in problem solving. Transform the industry.
- **Embrace Learning - **Engage our community to broaden our perspective. Bring a growth mindset.
In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.
-
Sr. Content Designer
7 months ago
Edinburgh, United Kingdom Addepar Full time**Who We Are** Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have trusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 40 countries, Addepar's...
-
Content Designer
7 months ago
Edinburgh, United Kingdom NatWest Group Full time**Innovation and Digital Design & Delivery**, **Customer**: **Content Designer**: Edinburgh, United Kingdom Permanent Full Time R-00229694 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all...
-
Content Designer
8 months ago
Edinburgh, United Kingdom NatWest Group Full timeOur people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Content Designer - Join an open and collaborative environment,...
-
Senior Content Designer
6 months ago
Edinburgh, United Kingdom Kin + Carta Full time**About Kin + Carta**: Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online. Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences...
-
Senior Content Designer
6 months ago
Edinburgh, United Kingdom Kin + Carta Europe Full timeWant to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online. Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world's...
-
Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full time**Details**: **Reference number**: - 312690**Salary**: - £35,196 - £40,246- - A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- B2**Contract type**: - Permanent**Type of role**: - Digital**Working pattern**: - Full-time**Number of jobs available**: - 6Contents Location About the...
-
Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full timeOverview: **_Make a difference_** **_ _** **_in the lives of people in Scotland_** Our vision is to create a more successful country, increase wellbeing and provide opportunities to all people living in Scotland. As an organisation we embody the values of In the Service of Scotland in that we act with integrity, are inclusive, collaborative, innovative and...
-
Graphic and Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full timeOverview: **Are you a creative designer with an eye for detail, looking for an exciting new role?** We are searching for a designer with skills in both graphic and content design to lead the delivery of our creative projects, promoting careers and vacancies at the Scottish Government. This is a new post is based in the Attraction Team within HR Resourcing,...
-
Lead Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full timeOverview: **_ Apply_** **_ your leadership skills and build relationships _** **_to make a difference in the lives of people in Scotland._** **_ Join us to Deliver a Valuable Service_** Our vision is to create a more successful country, increase wellbeing and provide opportunities to all people living in Scotland. As an organisation we embody the values of...
-
Lead Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full timeOverview: **_ We are building a family at Scottish Government, not just jobs. We are seeking a Lead Content Designer who specialises in structured content and information architecture. Your role will be essential to our success._** Our vision is to create a more successful country, increase wellbeing and provide opportunities to all people living in...
-
Training Content Designer
6 months ago
Edinburgh, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Do you have experience as a learning designer and are looking for your next career opportunity ? As a Learning Experience Designer within the Learning Experience team, you will help us shape the future of banking for our customers. If you are successful, we want you to bring your best self to work each day, encourage, develop and create...
-
Resourcing Graphic and Content Designer
6 months ago
Edinburgh, United Kingdom Scottish Government Full time**Details**: **Reference number**: - 308309**Salary**: - £33,520 - £38,329**Job grade**: - Higher Executive Officer- B2**Contract type**: - Permanent**Type of role**: - Human Resources**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - Edinburgh,...
-
Senior Electrical Design Expertise
3 days ago
Edinburgh, Edinburgh, United Kingdom Ably Resources Ltd Full timeAre you a highly skilled Sr. Electrical Design Engineer looking to take on new challenges? Ably Resources Ltd, a renowned engineering consultancy in Edinburgh, has an exciting opportunity for you. As a Sr. Electrical Design Engineer, you will be responsible for leading complex electrical design projects, collaborating with cross-functional teams, and...
-
Content Writer
7 months ago
Edinburgh, United Kingdom Forrit Technology Limited Full time**Content Writer - London** **Who are We..?** Founded in 2014 and based in the beautiful city of Edinburgh, Forrit helps organisations when they need to do more with less; our future-proof CMS provides them with operational efficiency - and cost savings too. We help them reduce third-party software costs and create fast pay-back on their investment. Our...
-
Videographer/content Creater
6 months ago
Edinburgh, United Kingdom We Scale Trades LTD Full time**FULL DESCRIPTION**: **ABOUT WE SCALE TRADES**: Over the past 3 years, We Scale Trades has positioned itself as leading performance marketing agency for businesses in the home improvement space across the Scottish central belt. We specialise in lead generation through paid advertising platforms including but not limited to Meta and Google Ads. Due to...
-
Senior Mechanical Design Professional
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Lorien Full timeJob TitleSr. Mechanical Design EngineerAbout the RoleThis is a permanent position, located in Edinburgh, with a salary of 60-70K per annum. The successful candidate will lead the Mechanical Design team and be responsible for strategic and technical leadership, as well as line management to direct reports.ResponsibilitiesHead up the Mechanical Design team,...
-
Content Design Operations Manager
3 days ago
City of Edinburgh, United Kingdom Mygwork Full timeThis job is with Skyscanner, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.About the Role: Want an opportunity to shape Content Design Operations from the ground up?We're super excited to be looking for a Content Design Operations Manager on a 12...
-
Web Content Officer
6 months ago
Edinburgh, United Kingdom Audit Scotland Full time**Overall purpose of the role** Audit Scotland’s Communications team directs and implements the organisation’s internal and external communications. The work of the team includes strategic media planning, dealing with media enquiries, arranging media and parliamentary monitoring, overseeing our social media channels, keeping our website and intranet up...
-
Digital Content Strategist
4 days ago
Edinburgh, Edinburgh, United Kingdom Digital Preservation Coalition Full timeDigital Content Manager at National Museums ScotlandLocation: Edinburgh, Scotland (UK)Estimated salary: £42,000 - £55,000 per annumNational Museums Scotland is one of the leading museum groups in Europe. With a vast collection of cultural, historic, and national heritage, we acquire, preserve, and display substantial parts of Scotland's history.We welcome...
-
Graphic Designer
6 months ago
Edinburgh, United Kingdom Integrated Human Factors Full time**About Integrated Human Factors (IHF)** Our team is diverse, and we have various industry and academic backgrounds, including aviation, rail, nuclear, oil & gas, psychology, engineering, ergonomics, safety, and other fields that highly complement each other in the world of Human Factors. This is what makes IHF's capabilities extensive, creative, flexible,...