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Senior Vacation Letting Assistant
2 weeks ago
Job title
Senior Vacation Letting Assistant - Full time, Fixed Term
Job reference
0000021127
Date posted
22/03/2024
Application closing date
09/04/2024
Salary
£24,533 per annum pro rata
Package
Excellent Benefits Package
Contractual hours
35
Basis
Full Time
Job description
**Senior Vacation Letting Assistant**
**FTC (14 weeks - **03/06/2024 to 05/09/2024**) Full Time**
Would you like to work during the summer for Edinburgh Napier University, Student Accommodation Conference & Lettings? During the summer period, Edinburgh Napier’s city centre student flats are let out to Language Schools, Holidaymakers, Fringe and Festival performers, Conference Delegates and Family Groups from around the world.
We are looking to appoint a **Senior** **Vacation Letting Assistant** to facilitate the running of the commercial summer letting period within the student flats, including draw-down at the end of the student leases, set-up of flats for the summer vacation letting business and preparation of flats for the 2024 student intake.
**The Role**:
- Play a lead role in the team’s induction training in June 2023
- Assist the Conference Office with the induction of Summer Language School Centre Managers and remain a point of contact through the summer period.
- As a leader, it is your responsibility to ensure that your team maintains the highest standards in terms of professionalism, cleanliness, linen and stock levels management, flat preparation, and customer service.
- To consistently ensure a customer focused approach and excellent service delivery to all guests
- Responsible for the proper reporting of repairs
- To monitor the Summer Lettings Outlook inbox and respond to enquiries from Edinburgh Napier University staff and summer clients and guests
- This role may require some cleaning and bed making tasks to meet business requirements.
**What are we looking for**:
- The post is live-in at the flat developments. Living on-site is an essential requirement but the accommodation will be rent-free.
- You will enjoy dealing and communicating with people, be able to work on your own initiative but enjoy working as part of a team. During the set-up and draw-down of the flats the work will be physically demanding.
- Attention to detail and excellent customer care skills such as reception duty experience are vital.
- Ability to lead and supervise a successful team, to make decisions as circumstances require on own initiative.
**Benefits we offer**
- Minimum 41 days holiday **pro rata**:
- Employer pension contribution of 20.8%
- Professional learning and development opportunities
- Discounted access to onsite gym memberships
- Access to our benefits platform Vivup which includes huge range of discounts across the UK’s major retailers, health care discounts and Cycle to Work (click here for more info)
**To learn more about this role, please click **here**.**
**Additional information**
**Salary**: £24,533
Closing date: 09/04/2024
Interviews: 17 & 18 April
- The University is committed to inclusion, demonstrated through our work in respect of our diversity awards and accreditations and hold Disability Confident, Career Positive and Stonewall Scotland Diversity Champion status._ We are a flexible Employer._
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