Internal Sales Support

5 months ago

Wakefield, United Kingdom STRAIGHTS Full time

**Job Title: Internal Sales Support**

This role will primarily provide administrative and logístical support to our field sales team, ensuring smooth operations and effective communication between internal departments and external practices.

**Responsibilities**:
**Coordinate Sales Activities**: Assist field sales representatives in coordinating sales activities, including scheduling appointments, arranging meetings, signing practices up to study clubs and managing calendars.

**Customer Communication**: Serve as a point of contact for customer inquiries, providing product information, assisting them in placing orders through the port, resolving issues, and addressing concerns in a timely and professional manner.

**Documentation**: Prepare and maintain sales documentation, including contracts and reports, ensuring accuracy and completeness.

**SLA Management**: Monitor service level agreement times and assist by coordinating with warehouse and logistics teams to ensure timely delivery of products to customers.

**Sales Support**: Provide administrative support to field sales representatives, such as preparing sales presentations, generating quotes, and creating sales materials.

**Data Management**: Maintain customer databases and sales records, ensuring data integrity and confidentiality.

**Cross-functional collaboration**: Collaborate with internal departments, such as marketing, finance, and logistics, to support sales initiatives and resolve issues promptly.

**Training and Development**: Stay updated on product knowledge and sales processes, participating in training sessions and workshops as required.

**Performance Tracking**:Assist in tracking sales performance metrics and generating reports to evaluate sales effectiveness and identify areas for improvement.

Pay: £25,000.00-£27,500.00 per year

**Benefits**:

- Company car
- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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