Wedding and Events Coordinator
7 months ago
**Background**
This is an exciting opportunity to join a forward thinking team.
**Main purpose of job**:
The Weddings and Events Co-ordinator will work within the sales team to convert and co-ordinate special event bookings, including English & Asian Weddings, Private Parties, Annual Events, Christmas Parties, Halloween, School Proms, Corporate Dinners, Children's parties and Stag/Hen Parties. Working to achieve quarterly targets whilst contributing to the overall sales targets in place at The Heart of England.
**Duties and Responsibilities**:
- Answering telephone and face to face enquiries on a daily basis
- Cover Reception/Hotel bookings when required
- Conducting client show rounds and final details appointments
- Convert initial enquiries from proposal to contracted events
- Upsell Heart of England’s equipment to enhance events and maximise revenue
- Chasing and processing payments
- Maintaining and updating the company’s client database
- Attending weekly function sheet meeting, briefing the operations team regarding event bookings on a daily/weekly basis
- Working with the Heart of England booking procedures and systems such as Guestline/Reslynx.
- Hubspot knowledge would be advantageous
- Attend monthly sales meetings, forward planning and sharing successes
- Build client relationships and encourage repeat business
- Complete regular competitor analysis and assist in keeping the Heart of England’s offering innovative and current
**Person Specification**
You will be organised and friendly with a passion for the events industry.
- Must be IT literate and competent with Microsoft programs
- Have the ability to work and communicate effectively with the general public, other members of the team and with all levels of management
- Good team player
- Flexible
- Excellent organisation and selling skills
- Problem solving and customer service skills
- Be able to drive and have daily access to a car due to our rural location
- Will include working on a Saturday
- Be able to work 5 days out of 7, including weekends and early evenings
- Must have hospitality experience and a passion for hospitality including weddings.
**Salary**: £20,000.00 to £24,000.00 /year
**Benefits**:
- Discounted/free food
- On-site parking
**Job Types**: Permanent, Full-time
**Salary**: £13.00-£14.50 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- Company pension
- On-site parking
**Experience**:
- hospitality: 1 year (required)
Work Location: In person
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