Training Coordinator

7 months ago


Solihull, United Kingdom RecFlex Full time

**Job Title: Training Co-ordinator**

**Salary: £24,500**

**Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more**

**Location: Shirley - onsite car parking**

**Hours: HYBRID - 37 hours - Monday - Friday 09.00 - 17.00, early finish on a Friday - Tuesday & Friday at Home**

Seeking a role within a fast-paced environment?

Possess excellent coordination and administration skills?

Confident, driven and able to work to tight deadlines?

If yes, we would love to hear from you

**Description**:
Our client within the education sector is recruiting for a Training Co-ordinator to join their team. With a passion to learn, my client will offer full support, and everything needed to carry out the role in the most effective and successful way.

Working within a fast-paced environment you will be responsible for providing the administrative support to coordinate training courses and support delegates and trainers.

**Key Duties**:

- Responsible for the coordination of CPD accreditation for qualifications, training and events
- Responsible for the coordination of webinars
- Responsible for the coordination of public and inhouse training courses
- Accurately process training bookings
- Issue delegate communications
- Add future training course dates (ideally six months in advance) to the CRM, to advertise via the website
- Confirm and cancel courses and schedule on a weekly basis and updating the schedule
- Sourcing of trainers once courses have been confirmed
- Raise PO is via WAP
- Request venues and accommodation where required via the events team for external training courses (face to face)
- Ensure the learning platforms are available and accurate before training courses go live
- Provide telephone support to customers and stakeholders
- Maintain open communication with the team to ensure efficiency
- Follow relevant ISO 9001 processes to complete tasks
- Support the Training Manager with helping to achieve the overall departmental strategy
- Assist in the maintenance of all documentation such as customer correspondence, booking forms and training course information, to ensure accuracy and data retention policies are adhered to
- Other ad hoc administrative duties required to support the business

**Person Specification**:

- Data entry experience and intermediate levels of IT literacy
- Ability to meet deadlines whilst maintaining a high standard
- Proactive approach to challenges
- Process driven
- Good oral and written communication skills
- Attention to detail
- Flexibility and determination
- Self-motivated with a positive attitude
- Deliver customer service to best of their ability
- Excellent knowledge of Microsoft office packages
- Excellent communication skills
- Time management skills

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more

**Job Types**: Full-time, Permanent

**Salary**: £24,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Paid volunteer time
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Solihull

Reference ID: RF891



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