Training & Maintenance Coordinator

5 months ago


Solihull, United Kingdom Proftech Talent Full time

**Training and Maintenance Coordinator**

We are recruiting for a Training and Maintenance Coordinator for a manufacturer and global leader in their field. Your role will be to schedule engineer visit and trainers visits, ensuring a high level of customer service. This is a fast-paced role where no day is the same. It would suit someone highly organised and who likes a varied workload.

**As a Training and Maintenance Coordinator, you will need to have/be**:

- Proven track record in Sales and Customer Service
- Diary Management
- Educated to GCSE or equivalent in Maths and English
- Customer focused
- Naturally comfortable on the phone with an excellent telephone manner
- Good communication skills both written and verbally
- Highly organised
- PC literate
- High attention to detail
- Problem solver

**Details**:

- Salary: £25, 000 - £30, 000
- Working Hours: Monday - Friday hours between 8.30am - 5.30pm (8.30am-4.30pm, 9.00am-5.00pm, 9.30am-5.30pm)
- Location: Solihull
- Duration: Permanent

**Role of Training and Maintenance Coordinator**:

- Handling incoming calls
- Scheduling engineers and trainer visits to sites across the UK
- Provide up to date information to the engineers and trainers for all visits
- Order processing
- Resolving customer queries
- Maintaining the customer CRM

**Benefits of working as a Training and Maintenance Coordinator**:

- 25 days holiday + bank holidays + birthday leave
- Christmas shut down
- Free onsite parking for all employees
- Annual leave buy and sell scheme
- Pension salary sacrifice scheme
- Opportunities to develop your career further with access for both formal and informal training and education
- Long service awards
- Life Assurance after 12 months employment
- An active social committee

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: LGTMC250324


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