Television Licence Field Officer

6 months ago


Reading, United Kingdom Capita Full time

As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Reading area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them.
- You’ll be rewarded with £30,000 annual salary
- You will also receive either a company car which includes personal use, or a £3,700 annual car allowance paid monthly.
- In addition, you will receive a mileage allowance (paid in line with published HMRC rates). In addition to mileage completed between visits we also pay this allowance from and to your home address each day.
- Working hours: You’ll be working a 36.5-hour week on a flexible shift pattern, with a potential of a four-day working week.
- Location: You will be home-based and spend your shift visiting people in communities across your region, Ideally you will be living in the RG postcode areas.

**Job title**:
Television Licence Field Officer

**Core Responsibilities**:

- Conduct door to door visits to properties where no TV licence is registered.
- Listen to customer reasoning for not having a licence and make an informed decision on next steps.
- Accurately record visit details and complete daily timesheets via the handheld device.
- Explain and sell the benefits of all licence payment schemes.
- Take and accurately record payment details.
- Attend court when required to give evidence in prosecution cases.
- Carry out work and attend meetings as directed by the Visiting Manager.
- Taking Records of Interview under caution.

**What you’ll need to bring**:

- It’s essential that you have a full UK Driving Licence.
- You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.
- Strong interpersonal and communication skills with an excellent standard of both verbal and written English.
- Similar previous experience is not essential - we have colleagues who excel from a diverse range of backgrounds, whether that’s customer service, retail, sales, ex-Armed Forces or security, however, there is one thing in common - excellent communication skills.

**What’s in it for you?**

An opportunity to develop new skills and confidence in a role that keeps you active, supported by a network of colleagues working to keep the community connected to their favourite live programmes.
- Competitive salary of £30,000 pa
- Company car which includes personal use, or a £3700 annual car allowance paid monthly.
- 23 days’ holiday (rising to 28) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
- As part of our safeguarding commitment, we’ll provide a range of safe working measures including the provision of body worn video cameras for all colleagues.
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology.
- Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You'll receive four weeks of both engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. Your two weeks of virtual classroom training will take you through the key aspects of your role, building a strong foundation for you to accelerate your growth as a Visiting Officer.

The one-to-one support in the Field will follow on from this, further enhancing your knowledge and skill within the Field, with hands-on exposure covering the important aspects of the role, such as how you approach and interact with our customers, how to use our technology and the best way to excel following our processes and policies.

Our on-going support is also what makes us stand out from the rest, with both a management and coaching team that is not only experienced but will help you grow and exceed your own expectations and progress your career, whether that’s into a management role or within the wider business.

**What we hope you’ll do next**:
**Location**:
Reading
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent



  • Reading, Reading, United Kingdom Capita Full time

    Job OverviewAs a Licence Officer, you will play a crucial role in ensuring compliance with television licensing regulations. This is an exciting opportunity to join our team and contribute to the smooth operation of our services.Key ResponsibilitiesConduct door-to-door visits to properties where no TV licence is registered.Listen to customer reasoning for...


  • Reading, Reading, United Kingdom Capita Full time

    Capita's Licence Enforcement TeamWe're seeking a skilled and motivated individual to join our Licence Enforcement Team as a Television Regulation Specialist. As part of our team, you'll contribute to maintaining public trust and fostering a sense of community engagement.Key DutiesEngage with the public through door-to-door interactions, focusing on...


  • Reading, Reading, United Kingdom Capita Full time

    Embark on a rewarding career as a Community Outreach Officer with Capita, where you will play a crucial role in maintaining the integrity of our TV licensing system.Salary: £30,000 per annumAbout the RoleAs a Community Outreach Officer, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered. You will...


  • Reading, United Kingdom Standout Field Marketing Full time

    **Territory Manager / Field Sales Representative - Danone** **Territory covers: Reading & surrounding areas (postcode areas include RG,SL,& GU) - ideal location RG12** **Permanent, Full time (40hours per week)** **Package: £26k + 10% bonus, company car + fuel card and other great benefits listed below** Standout Field Marketing have a fantastic...


  • Reading, Reading, United Kingdom Standout Field Marketing Full time

    About the OpportunityWe are excited to offer an exceptional opportunity for a Grocery Field Sales Specialist to join our Danone team at Standout Field Marketing. As a key member of our team, you will be responsible for driving sales growth in-store and building strong relationships with key contacts.Job DescriptionThe ideal candidate will have experience in...


  • Reading, Reading, United Kingdom Standout Field Marketing Full time

    About the JobAs a Field Sales Representative for our Danone Territory, you will play a crucial role in representing our brand and driving sales growth in-store. With a focus on delivering exceptional customer service and building strong relationships with key contacts, this role is perfect for those who enjoy working in a fast-paced environment.Job SummaryWe...

  • Field Agent

    6 months ago


    Reading, United Kingdom Resolvecall Full time

    **Field Agent Position based in Reading (RG Applicants only)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Field Agent

    6 months ago


    Reading, United Kingdom Resolvecall Full time

    **Field Agent Position based in Reading (RG Applicants only)** Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of...

  • Territory Manager

    6 months ago


    Reading, United Kingdom Standout Field Marketing Full time

    Overview Are you looking for a fresh start to 2024? W ould you like to represent a business that contributes to a healthier and more sustainable way of living? Territory Manager / Field Sales Representative- Danone Territory covers: Reading & surrounding areas (postcode areas include RG,SL,& GU) - ideal location RG12 Permanent, Full time...


  • Reading, Reading, United Kingdom Standout Field Marketing Full time

    Company Overview\At Standout Field Marketing, we strive to deliver exceptional results and make a positive impact in the field of sales. As a Territory Manager/Field Sales Representative for Danone, you will be an integral part of our team, playing a key role in increasing visibility of key brands.\We value people who share our passion for sustainability and...

  • Field Sales Manager

    3 weeks ago


    Reading, United Kingdom ASL Full time

    A home based field sales manager is required for our market leading construction engineering client to develop sales within the London region. In return there is a good salary of circa £40k+ dependent on experience with a company car with excellent company benefits including annual company bonus, an excellent contributory pension scheme, good holidays and a...


  • Reading, Reading, United Kingdom Capita Full time

    About the RoleThis is a fantastic opportunity to join our team as a Community Liaison Representative. As a Television Regulation Specialist, you will play a vital role in ensuring the smooth operation of our services.ResponsibilitiesConduct regular visits to properties where TV licences are not registered.Interact with customers to understand their reasons...


  • Reading, United Kingdom TEXA UK LTD Full time

    Our UK branch is based in Nelson, Lancashire and we are seeking to recruit an experienced Sales Representative to work within our Sales Team. This position is field-based and will involve travel and overnight stays. Area covered : South of England Salary : OTE £45,000 - £50,000 **The Role** As a Field Sales Representative at TEXA you will be required...


  • Reading, United Kingdom Wildlife Fundraising (Central) Ltd Full time

    **Join our team of inspiring Fundraisers to help #DefendNature** If you’re a vibrant, engaging and resilient person looking to join in the nationwide efforts to #DefendNature, in a role with exciting earning potential, keep reading! **What you’ll do** As one of our team of Membership Recruiters you will work at a variety of pre-booked venues and...


  • Reading, United Kingdom Cathedral Hygiene Full time

    **Who are Cathedral Hygiene?** - We are a very successful, well established, family run company providing washroom and hygiene services across the UK. - We pride ourselves on the standard of our service and we are extremely good at what we do! Our customers are those who know the value of quality and reliability. **What are we looking for?** - We are...


  • Reading, Reading, United Kingdom RecruitmentRevolution Full time

    {"Are you looking for a career growth opportunity or a fresh start in Physical Security Engineering?No previous experience is required - full training and support will be provided if needed.Role Details:Position: Field Service Engineer (Both Trainee / Junior and More Experienced Candidates Welcome to Apply)Location: Crowthorne, Berkshire (Commutable from...


  • Reading, United Kingdom CV-Library Full time

    Field Technician – Service and Sales Reading £27,000 - £28,000 + £5k Bonus + Van + Training + Progression Are you mechanically minded and comfortable in a customer-facing role? Would you like to build a successful career with a globally recognised brand? In this role, you will be fully trained as a Field Technician, where you will...


  • Reading, United Kingdom ID Agency Full time

    **Position**: Field Sales Representative - **MUST DRIVE** **Location**:Reading **Salary**:£24k BASIC PLUS £12K PER YEAR ON TARGET EARNINGS ( 30 HOUR CONTRACT ) **UNCAPPED COMMISSION** **Contract**:PERM - 30 HOUR CONTRACT **Expenses**:£15 PER DAY / £75 per week Daily fuel allowance **Start Date**: Immediate start date available **MUST HAVE: A CAR...


  • Reading, Reading, United Kingdom Verto People Full time

    Field-Based Pipework EngineerVerto People is seeking a highly skilled Field-Based Pipework Engineer to join their team in the UK. As a Field-Based Pipework Engineer, you will be responsible for installing various pump related products and pipework at customer sites across the UK with occasional trips to the workshop in Bracknell.The ideal candidate will have...


  • Reading, United Kingdom Thames Water Utilites Full time

    We have an excellent opportunity at Thames Water to join us as a Field Operations Specialist. As a Field Operations Specialist your role will be to carry out field investigations into complex operational problems with our wastewater network, identifying solutions to improve efficiency and customer satisfaction. This is within a defined geographical area of...