Receptionist

2 weeks ago


Hartlepool, United Kingdom Hartlepool & Stockton Health [H&SH] Full time

Job Summary Undertake all aspects of reception and administrative duties across ALL McKenzie Group Practices, including potential lone working. Undertake these duties without direct supervision, working within broad procedural guidelines. Ensure that total confidentiality is maintained, in that no information about patients, either medical or personal, is disclosed to persons other than those employed by, or attached to, the Practice for which such information is relevant. Good communication is extremely important within the practice, with both patients and with outside agencies and you will be expected to help ensure that everyone who you come into contact with, holds the Practice in high regard.

The post may change over time to meet business requirements and the job description may be changed after consultation with the post holder at any time. Working Environment Carry out routine checks to ensure your workstation is clean and tidy at the start and end of your shift Ensure all equipment in your workstation is operational and up to date and report any issues to your Line Manager Ensure that confidential patient information is stored and handled according to protocol and report any concerns to your Line Manager Health and Safety Assist in promoting and maintaining your own and others' health, safety, and security as defined in the Practice Health and Safety policy Ensure that any hazards in your working area are reported immediately to your Line Manager Confidentiality Ensure patient and Practice information is kept confidential and secure at all times, in accordance with the Information Security and Confidentiality protocols Performance / Professional Development Participate in training sessions to ensure administrative, clinical, and computer skills are kept up to date with current technology and practice Participate in regular appraisal meetings Participate in regular team meetings Equality and Diversity Support the equality, diversity, and rights of patients, carers, and colleagues, according to Practice protocol Working with Patients Work in partnership with our patients to help them achieve better health outcomes Offer a polite, friendly, and efficient level of customer service to all our patients Dignity and Respect Treat patients, colleagues, and visitors with dignity and respect at all times Feedback Listen to feedback from patients and colleagues whether this be a complaint comment or compliment and if it cannot be dealt with immediately, ensure it is reported immediately to a member of the Practice Management Team CQC Work within the guidelines set by CAC to ensure that the Practice is safe, efficient, and provides the best possible care for patients Offer suggestions to the Management Team on how we can improve, progress, and develop all processes relating to CQC Any Other Duties Any other duties as may be determined by the Business Manager and Partners


  • Receptionist

    4 weeks ago


    Hartlepool, United Kingdom Smith & Graham Solicitors Full time

    Here at Smith & Graham Solicitors we are seeking a reliable and professional Receptionist to join our team. As the first point of contact for our firm, the Receptionist plays a crucial role in creating a positive and welcoming experience for our clients and visitors. This position requires excellent phone etiquette, computer skills, and strong organisational...

  • Receptionist

    1 month ago


    Hartlepool, United Kingdom Joseph Rowntree Housing Trust Full time

    **Receptionist (part-time) - Hartlepool, Co. Durham** **Hourly pay rate**:£13.32 **Hours of work**: 18 hours per week (rota over a 7 day period) **About the role** We are currently recruiting for a Receptionist who will work as part of the Reception team at Hartfields. Responsibilities of the role will include: - Possessing excellent customer service...

  • Receptionist

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom Hartlepool & Stockton Health Ltd Full time

    The practice is looking to further expand its administration team and are looking to recruit a full time receptionist.The successful applicant will be required to deliver an effective and efficient service across all of our practices.


  • Hartlepool, United Kingdom Hartlepool & Stockton Health Ltd Full time

    We are currently looking to recruit a full-time friendly and enthusiastic Receptionist with excellent customer service skills to join our forward thinking and welcoming team. The successful applicant will be required to deliver an effective and efficient service across all our sites, based in Hartlepool.


  • Hartlepool, United Kingdom Blackhall and Peterlee Practice Full time

    Job summary We are looking for a Medical Receptionist wanting to join a well-organised and friendly practice. We have branches in Blackhall and Peterlee, which are easily accessible from Durham, Sunderland and Hartlepool. We have a list size of approximately 10,000 patients. We are looking to recruit an experienced medical receptionist with excellent...

  • Receptionist

    2 months ago


    Hartlepool, United Kingdom Elvet Recruitment Full time

    Elvet Recruitment are recruiting for a receptionist to work for a company based in Hartlepool.This is a full-time and permanent position. Salary is very competitive and includes excellent benefits.Role: * Managing switchboard * Greet clients and visitors and arranging refreshments * Liaising with clients managing the receipt of and collection of records...

  • Medical Receptionist

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom Hartlepool & Stockton Health Ltd Full time

    General practice is a challenging environment that requires a flexible and calm approach with ability to multi-tasking and working under pressure at peak times and given the nature of the position the applicant must have good communication skillsWe require an enthusiastic, and versatile Medical Receptionist/Administrator to join our friendly team.Approx. 28...

  • Receptionist

    2 months ago


    Hartlepool, United Kingdom Elvet Recruitment Full time

    Elvet Recruitment are recruiting for a receptionist to work for a company based in Hartlepool.This is a full-time and permanent position. Salary is very competitive and includes excellent benefits.Role: * Managing switchboard * Greet clients and visitors and arranging refreshments * Liaising with clients managing the receipt of and collection of records and...

  • Receptionist

    4 weeks ago


    Hartlepool, United Kingdom Pups & Pals Dog Grooming Full time

    We are looking for a outgoing and chatty person to join our team as a receptionist, here at Pups & Pals Dog Grooming. The mains duties are: - Being responsible for customer enquiries via Facebook, phone calls or texting - Booking in customers for services - Cash handling - Keeping our shop from looking clean, tidy and presentable - Assisting other staff...

  • Dental Receptionist

    3 weeks ago


    Hartlepool, United Kingdom Portman Dental Care Full time

    **Job Description**: We have an exciting opportunity for a full-time **Dental Receptionist **to join our well established 5 surgery mixed private & NHS practice **Elliott McCarthy Dental Care **, part of the Portman Dental Care group in Hartlepool. If you are a **Dental Receptionist **looking to work in a positive and friendly team environment, with...


  • Hartlepool, United Kingdom Hartlepool & Stockton Health Ltd Full time

    McKenzie House Surgery is looking to further expand its administration team and are looking to recruit Receptionist/Administrators hours TBC both full time and part time positions will be considered. The successful applicant will be required to deliver an effective and efficient service across all of our practices. You will act as the first point of...

  • Receptionist

    2 weeks ago


    Hartlepool, United Kingdom JRHT Full time

    **Permanent, Part Time (18 hours per week, rota over a 7 day period)** **About the role** We are currently recruiting for a Receptionist who will work as part of the Reception Team at Hartfields. Responsibilities of the role will include: - Possessing excellent customer service skills and an appropriate welcome and service for people accessing the...

  • Receptionist

    1 month ago


    Hartlepool, United Kingdom Chadwick Practice Full time

    **JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: SENIOR RECEPTIONIST/PRACTICE MANAGER** **Job summary**: Receive assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly imagine to...


  • Hartlepool, United Kingdom Hartlepool College of Further Education Full time

    **Post Title: Information Assistant/Receptionist - Fixed term** **Reporting To: Head of Student Support** **Salary: Up to £23,673 per annum** **Hours: Full time, 37 hours (Temporary until the return of the substantive post holder)** **Holidays: 29 days + bank holidays (FTE)** **The Specific Nature of the Role** Hartlepool College of Further Education...

  • Receptionist

    2 weeks ago


    Hartlepool, United Kingdom Chadwick Practice Full time

    **JOB DESCRIPTION** **JOB TITLE: RECEPTIONIST** **REPORTS TO: SENIOR RECEPTIONIST/PRACTICE MANAGER** **Job summary**: This is a temporary post covering maternity leave for 13 months starting from the 22nd August 2024 onwards. Receive assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and...

  • Dental Receptionist

    4 weeks ago


    Hartlepool, United Kingdom Hartlepool - Elliott McCarthy Dental Care Full time

    Full-time - Contract Type: Permanent - Portman Location: Hartlepool - Elliott McCarthy Dental Care - Vacancy Type: Receptionist - Department: Practices - England and Wales We have an exciting opportunity for a full-time **Dental Receptionist **to join our well established 5 surgery private / NHS practice Elliott McCarthy Dental Care - Hartlepool. If you...


  • Hartlepool, United Kingdom D P Property Full time

    D P Property Lettings are looking to recruit an enthusiastic **Administrator/Receptionist** to join our fast paced, hardworking team. The role involves: - Respond to initial enquiries about new properties - Organising safety tests and property inspections - Successfully organise diary for property viewings, inspections etc. - Organise utilities - Manage...

  • Receptionist

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom JRHT Full time

    Permanent, Part Time (18 hours per week, rota over a 7 day period)About the roleWe are currently recruiting for a Receptionist who will work as part of the Reception Team at Hartfields.Responsibilities of the role will include:Possessing excellent customer service skills and an appropriate welcome and service for people accessing the reception at Hartfields....

  • Receptionist

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom Pups & Pals Dog Grooming Full time

    We are looking for a outgoing and chatty person to join our team as a receptionist, here at Pups & Pals Dog Grooming.The mains duties are: Being responsible for customer enquiries via Facebook, phone calls or texting Booking in customers for services Cash handling Keeping our shop from looking clean, tidy and presentable Assisting other staff where necessary...

  • Receptionist

    4 weeks ago


    Hartlepool, United Kingdom JDR Cable Systems Full time

    **Work Location**: - Hartlepool **Experiences**: - No Experience **Function**: - General Business **Department**: - Human Resources **Deadline to Apply**: - 30/06/2024 An exciting opportunity has arisen for a Receptionist at our Hartlepool Facility based at Victoria Dock. The post holder will be the first point of contact in welcoming visitors and...