Contact Centre Advisor

2 weeks ago


Durham, United Kingdom Central Employment Agency (North East) Limited Full time

Central Employment are pleased to be recruiting for a national employer association speicalising in independent retailers. Due to a restructure, they are currently looking to recruit a Contact Centre Adviser to join their team in Durham.

**Purpose of the Contact Centre Advisor**:
The purpose of the Contact Centre Advisor is to feature within the sales team and support the membership and wider business, focusing on recruiting new members and identifying opportunities to recruit members.

**Key Responsibilities**:

- Report to the Contact Centre Manager and work alongside the Contact Centre Team
- Focus on recruiting new members
- Provide customer care to our existing members, introducing them to our partners offers and benefits of the membership

**Essential Experience**:

- Contact Centre/Customer Service experienvce (2 years +)
- Outbound sales experience is desired but not essential


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