Customer Advisor

3 weeks ago


Durham, United Kingdom Randstad Construction and Property Full time

Customer Service Adviser

(Hybrid Working, 37 hours per week

Durham based

£12.90 per hour 3 months then possibility of permanent opportunity.

Great opportunity to work with one of my clients.

They want their people to have a great work-life balance and support flexible working in
terms of a hybrid model and varying start and finish times in some teams where
possible.

About them
A leading national business water retailer helping over 300,000 customers
across the UK to benefit from the non-household water market.

Their culture is like nowhere else. They're committed to a happy, healthy place to
work, and have a working environment which supports continuous learning and
development, one where people can really flourish.

The role:

:To handle customer queries in a timely manner, displaying a flexible approach
when required.
: Respond to all incoming contact from customers through a variety of channels,
predominately calls, emails and web chat where required.
: Make outbound contact with the customer in order to resolve enquiries when
required.
: Become a relationship maker and explore the needs of the customer through
effective questioning to best understand their needs and provide suitable services
and support.
: Ensuring customer data is maintained, updated and cleansed following any
customer contact.
: Process customer correspondence, taking appropriate action.

What you need:

: Putting the customer at the heart of what you do
: Experience of working in a customer service environment
: Computer literate and adaptable to learn new systems
: A strong communicator
: Ability to go above and beyond in challenging circumstances
: Ability to remain calm when working under pressure
: Listening and questioning skills
: Self-motivated and well organised Be able to demonstrate initiative and innovation
: Contact centre experience
: Billing & CRM systems

If you feel you would be suitable and are interested in finding out more please send your updated CV to:

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business



  • Durham, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Durham. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers who...


  • Durham, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Durham. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers who...


  • Durham, United Kingdom Northumbrian Water Full time

    About the role We are currently looking for a creative, engaging and customer focused individual to join our friendly, innovative, and welcoming Operations Contact Centre in Durham. With more of our customers choosing to contact us digitally through WhatsApp, SMS, Web Chat, Facebook, and X (previously Twitter), there’s never been a more exciting...


  • Durham, United Kingdom Randstad Construction and Property Full time

    Customer Advisor Assistant£12.91 per hour Monday to Friday 37 hours per weekOffice Monday to Thursday - Home based on Friday3 monthsGreat opportunity to join a friendly team within the Meter Services department.Your main role will be logging and billing meter readings, making customer appointments and raising work for the internal tech team.Experience...


  • Darlington, County Durham, United Kingdom in Tenerife Full time

    Home Customer Service Advisor jobs in Darlington 55 Customer service advisor jobs in Darlington Customer Service Advisor - Uncapped Commission Darlington, North East EE Posted 1 day ago Customer Service Advisor - Uncapped Commission Darlington, North East EE Posted 1 day ago Where: Darlington Part Time: Permanent Salary: £12,535.47 rising to...


  • Durham, United Kingdom Randstad Construction and Property Full time

    Customer Advisor Assistant £12.91 per hour Monday to Friday 37 hours per week Office Monday to Thursday - Home based on Friday 3 months Great opportunity to join a friendly team within the Meter Services department. Your main role will be logging and billing meter readings, making customer appointments and raising work for the internal tech...


  • Durham, United Kingdom Randstad Construction and Property Full time

    Customer Advisor Assistant£12.91 per hour Monday to Friday 37 hours per weekOffice Monday to Thursday - Home based on Friday3 monthsGreat opportunity to join a friendly team within the Meter Services department.Your main role will be logging and billing meter readings, making customer appointments and raising work for the internal tech team.Experience...


  • Durham, United Kingdom Randstad Construction & Property Full time

    Customer Advisor Assistant £12.91 per hour Monday to Friday 37 hours per week Office Monday to Thursday - Home based on Friday 3 months Great opportunity to join a friendly team within the Meter Services department. Your main role will be logging and billing meter readings, making customer appointments and raising work for the internal tech team....


  • Durham, United Kingdom SG Petch Ltd Full time

    We are currently recruiting for an Experienced Customer Service Advisor for our branch in Durham. *Note - A minimum of 2 years experience in the Motortrade is essential for this role. **Hours** Full time, Monday - Friday 8:00 am - 5.30 pm and Saturday 8.30 am - 12.30 pm on a rotational basis. OTE £36,000 per annum **About the role** Our Service...


  • Durham, United Kingdom greenbean RPO Full time

    Are you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...

  • Parts Advisor

    4 weeks ago


    Durham, United Kingdom Pendragon Full time

    **Parts Advisor** **Evans Halshaw Renault Durham** **Salary of £22,434 with £3,100 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Do you love working with people? Can you provide the highest standard of customer service...


  • Durham, United Kingdom Optimum Skills Full time

    We are looking for an Apprentice Customer Service Advisor to join us. The ideal person will be warm, outgoing, and understanding of our customer’s needs. You will be enthusiastic and keen to learn with a can-do attitude and a willingness to work as part of our close and friendly team. **The role will include**: - Ensure all contacts are answered within...


  • Durham, United Kingdom Workwear Express Full time

    If you are a committed, passionate team player brimming with energy and always prioritising customers, we'd love to hear from you. The working hours are between 8am - 6pm from Monday to Friday, with occasional Saturdays. Day-to-day tasks: - Ensure all contacts are answered within the agreed timeframe, and explore opportunities for upselling, cross-selling,...


  • Durham, United Kingdom Streamline Search Full time

    **Service Advisor/Admin Required!** Our client is a well-established, family run business with over 35 years’ experience providing an unrivalled service looking after your vehicles! They pride themselves on their outstanding customer service, treating each job as individual, ensuring they fully understand each customers own specific needs. **Service...


  • Durham, United Kingdom Streamline Search Full time

    **Service Advisor/Admin Required!** Our client is a well-established, family run business with over 35 years’ experience providing an unrivalled service looking after your vehicles! They pride themselves on their outstanding customer service, treating each job as individual, ensuring they fully understand each customers own specific needs. **Service...

  • Service Advisor

    4 weeks ago


    Durham, United Kingdom Vertu Motors Full time

    **About us** Here at Vertu BMW Durham, we have a fantastic opportunity for a Service Advisor to come and join our team and help deliver the outstanding customer service that represents this brand. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a basic salary of...


  • Durham, United Kingdom Digby Morgan Full time

    summary - _ durham, north east_ - _ £12.35 per hour_ - _ temporary_- specialism - financial services- sub specialism - complaint handling- reference number - PR-1202607 - job details Credit Control Advisor Full Time - Temporary till July 2024 Durham £12.35 per hour Monday to Friday 37 hours per week Remote working role. My client is looking for a...

  • Sales Advisor

    1 month ago


    Durham, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Vauxhall Durham** We are currently looking for a Sales Advisor to come and join our team at **Bristol Street Motors Vauxhall Durham**! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working...

  • Parts Advisor

    4 weeks ago


    Durham, United Kingdom SG Petch Ltd Full time

    **About the role** - Male or Female applicants are welcome - Starting pay £24,000 DOE, made up of a competitive hourly rate - On-site and off-site training through our Parts Academy **Hours** Monday - Friday 8am - 5.30pm. **About the role** Do you have customer service skills and experience working with stock? We’re looking for a Parts Advisor to work...

  • Customer Advisor

    3 weeks ago


    Durham, United Kingdom Randstad Construction and Property Full time

    Customer Service Adviser(Hybrid Working, 37 hours per weekDurham based£12.90 per hour 3 months then possibility of permanent opportunity.Great opportunity to work with one of my clients.They want their people to have a great work-life balance and support flexible working interms of a hybrid model and varying start and finish times in some teams...