Patient Call Centre Advisors

The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

Job summary Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team!We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a...

A fantastic Call Centre Sales Advisor opportunity has become available. You will join a team that welcomes you whole heartedly and you will be supported by management who ensure your induction and ongoing sales training meets your needs to ensure you achieve your highest potential! **Benefits**: - Pro Rata - 30 days annual leave inc. bank holidays - Free...

Job summary Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone...

Job Description: Call Centre Support SpecialistWe are looking for a dedicated and efficient Call Centre Support Specialist to join our Telecommunications Department at University Hospital of North Midlands. The successful candidate will be responsible for managing incoming calls, resolving customer inquiries, and providing support to staff and patients.This...

The post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide ranging from the handling of general internal...

** Previous applicants need not apply** The post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide...

As a Contact Centre Claims handler you will be responsible for answering incoming FNOL (First notification of loss) and Roadside Assistance calls who may be road side in stressful situations. You will be required to collate information relating to potential claims, ensuring a complete and accurate description of the accident or incident circumstances is...

Main ResponsibilitiesWe are looking for a highly articulate and effective communicator to join our team as a Call Centre Support Specialist. As a key member of the Telecommunications Department, you will be responsible for delivering a 24/7 telephone switchboard/operator service to the Trust and its users.The ideal candidate will have strong customer service...

The post is to cover predominantly day and evening shifts, including weekends and Public Holidays. Shifts are 7.5hrs rota’d 5 days over 7 and will vary with the earliest start time being 6am and the latest finish time being 10pm. The post holder may be required to cover night shifts to meet the needs of the service. We deliver a busy 24/7 telephone...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

Roles & Responsibilities: We are currently recruiting for **Guest Excellence host - Call Centre Advisor, **to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! What will you do? - Respond to pre-visit enquires and post-visit feedback via all platforms to the highest quality and in a timely manner. - Take...

We have a fantastic opportunity for full-time Incident/Patient Booking Call Handlers to join our team based in Campbell Road, Stoke on Trent. **The Role** As an incident call handler, you will be responsible for taking escalation, Safeguarding and RTA calls, from colleagues in a timely manner. You will have, excellent communication and listening skills,...

**Contact Centre Advisor** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,000 per annum plus bonus and...

Job Title – Patient Advisor Location: Stoke Salary: £24, + bonuses Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

**Location: Stoke** **Salary: up to £25,000 per annum + bonuses** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other...

**Location: Stoke** **Salary: £24,000 + bonuses** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed...

Work EnvironmentThe Telecare Customer Service Advisor will work in an office setting, taking calls from individuals across various services, often in emergency situations. Scripts will be available to support this role, but it will involve dealing with novel situations. A full understanding of the city council's out-of-hours services is necessary.