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Medical Scheduler

4 months ago

Cobham, United Kingdom Epsomedical Ltd Full time

**JOB TITLE**:Medical Scheduler

**ACCOUNTABLE TO**:Scheduling Manager

**BASE**:Cobham Day Surgery

**NUMBER OF HOURS PER WEEK**:37.5

**PURPOSE**

Medical Schedulers are responsible for all administrative arrangements relating to clinics assigned to them, complying with the demanding quality of service targets which will be continually developed and systematically monitored.

**KEY RESPONSIBILITIES**
- Book patients into outpatient clinics within the specified guidance on waiting time criteria and clinic configuration. Ensure the most effective utilisation of available clinic time through proactive management of lists. Send appointment letters and attachments as specified.
- Ensure that preparations for outpatient clinics are complete and that all required documentation is made available to the outpatient in accordance with guidance.
- Read and process all documentation emerging from clinics, ensuring all completed actions are recorded on Emisys (and in paper notes if necessary) all required actions are undertaken, including:
‒ Activity, status, outcome and follow-up are correctly recorded by the nurse/clinician

‒ Outcome letters are processed, checked and sent within specified deadlines

‒ Transfers are processed

‒ Documents are filed as required

‒ Test results are collected

‒ Show Files are maintained and promptly actioned
- To maintain referral records on Emisys in good order and, where necessary, keep paper notes in strict compliance with guidance.
- Manage Task Lists and chase all overdue items.
- Demonstrate a full understanding of Emisys and scheduling policies and procedures.
- Demonstrate an understanding of aspects of the pathway management which are relevant to the allocated specialties and clinics.
- To liaise with patients, providers, consultants, secretaries, GP's and all clinical staff where appropriate regarding clinics, patient records, letters, outpatient bookings and test results.
- Ensure adequate arrangements are in place for other staff to cover whilst absent and acquire sufficient knowledge of colleagues' services to be able to provide cover when they are away.
- To undertake all other duties as required as deemed appropriate by the manager within the development of the role.
- Follow unit policies, procedures and guidelines at all times.

This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to undertake other duties that are consistent with your salary grade. Details and emphasis may change, but this would be in consultation with you and in line with the needs of your work area.

The Company is part of the Epsomedical Group, which includes Cobham and Epsom Day Surgery, and Epsom Square. Your employment will require you to undertake duties on behalf of any Epsomedical Group company and at any Epsomedical establishment.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

Application deadline: 10/01/2023