Civils Administrator

5 months ago

Newport, United Kingdom Cappagh Browne Utilities Ltd Full time

**Role Purpose**

**Role Summary**
- Daily management of the work group for civils
- Ensure gangs have work sent to phone in a timely manner
- Send supervisors/gangs sewer maps and utility drawings
- Update and manage the Civils work list for the County
- Update customers by telephone and keep CSMS updated
- Close completed work orders in time for billing
- Provide admin support to other counties when required
- Be part of a 1 in 4 call out rota to provide drawings to operatives in emergencies
- Carry out any other duties appropriate to this post

**Key Competencies**
- Excellent Customer service skills
- Excellent attention to detail
- Ability to think logically
- Understanding and knowledge of Excel spreadsheets and Microsoft office
- Good verbal and written communication skills
- Strong administration skills
- Problem solving skills
- Knowledge and understanding of Maps (O/S)
- Understanding and knowledge of Microsoft Office.
- Understanding of Southern Water IT systems (Ellipse, CSMS, Mapinfo)
- Understanding of Cappagh Browne IT Systems (Corona)
- Team player but also able to work alone
- Client and Safety focused
- Able to meet deadlines
- Problem solver
- Confident to communicate with field personnel, office staff and customers

**Benefits**
- Competitive Salary
- 23 days annual leave
- Access to Peoples Pension scheme after completion of probation
- Life Assurance and Critical Illness cover if joining pension scheme
- Access to EAP & Medicash after successful completion of probation
- Continuous Development Opportunities

As an equal opportunities employer, Cappagh Browne is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have an understanding of Southern Water and Cappagh Browne IT Systems?

Work Location: In person

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