Senior UX Researcher

5 days ago


Sunderland, United Kingdom tombola Full time

The Senior UX Researcher role will play a crucial part of our continued growth and success. You'll work closely with our talented tech teams to help shape and deliver an even better player experience, through conducting thorough research and analysis.
You'll use your experience in identifying pain points and reducing friction, using techniques such as A/B or MVT to achieve optimal results. Additionally, you'll use your knowledge of existing research carried out both internally and externally to bring together a holistic view of our player experience. Through your research, you'll be able to create actionable insights that can be used to improve our products and services across the board.
At tombola, we believe that good research is only half the battle. That's why you'll also play an important role in ensuring that the outputs of your research are effectively communicated to the right teams at the right times. By doing so, you'll help ensure that everyone in the company is aligned around a shared understanding of our player experience, and that we're all working towards the same goals. Additionally, you'll play a key role in helping people across the teams get better at doing research and using the right tools, further increasing the impact of your work.

*
Stuff you’ve possibly done in the past:*
- Used a whole bunch of research techniques and known when to use which one.
- Designed wireframes, prototypes etc.
- Worked across tech teams to improve user experience
- Influenced leadership teams about how to get closer to the customer

**Any nice perks?**
- How about free food? Breakfasts, lunches, snacks, coffee? It's on us. (Our chefs will make you something special if you don't fancy what's on the menu)
- Pension - we'll match your contribution and add 2%
- Bonus - paid quarterly
- Healthcare from day 1
- On site gym (to work off that free food)



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