Customer Service Administrator
4 weeks ago
**Immediately** **available customer service professional required**
SF Recruitment is looking for an immediately available Customer Service Administrator to join a lovely client of ours based in Belper. This is a 9-12-month fixed term contract to cover maternity leave and will be working full time, Monday - Friday **(office based)** paying between £22,000 - £23,000.
As a key member of the Customer Service Team, you will be responsible for general customer service administration duties offering support to customers and the sales team.
**Key Duties will include**
- **Dealing with customer enquiries**:
- **Carry out relevant credit checks with finance, data entry, despatch, invoicing and liaising with all couriers.**:
- **Raising Invoices, quotes, credit notes, complaint forms and collection notes.**:
- **Updating computer pricelists.**:
- **Adhering to and ensuring all month-end procedures and requirements are completed within the deadlines set.**:
- **Ensuring a professional interface between customers and personnel whilst developing customer relationships.**:
- **Organising bookings for customer training at our Academy and subsequent administration of certificates etc.**
**Skills Required**:
- **Excellent communication skills**:
- **An ability to organise tasks**:
- **Keep accurate records and work closely and proactively with all other departments and team members.**:
Our client requires an immediate start, so this would be perfect for an experienced customer service professional who can commit to a straight start or currently on a short notice period.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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