Facilities Support Centre Assistant

3 weeks ago

Glasgow, United Kingdom Robertson Group Full time

Overview:
**Quality. Care. Professionalism. We see more than just customer service.**

**Facilties Support Centre Assistant**

Location: Glasgow

Working Pattern -37.5 hours per week, working Monday-Friday, 08.30-17.00.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Facilities Support Centre Assistant, you’ll be part of a team that’s doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:
**About the role**
- To work across all key areas of delivery and responsibility to include Helpdesk, Back Office Administration, Resource Planning
- Although there may be one Contract of key involvement, the role will require ability to work across a range of Contracts as required
- To develop a strong understanding of the Operational KPI’s and be fully conversant with how the FSC can contribute towards the delivery of them.
- To develop effective relationships with key Stakeholders such as direct colleagues, Contract Teams, Suppliers, Engineers, Customers.

**About you**

You will be a methodical thinker with the ability to work on your own initiative. A background in facilities management is desirable, as well as a basic knowledge of Health & Safety. Strong communication skills are important in addition to being proficient in relevant computer programmes including Microsoft Excel and Word

What's in it for me:
**What’s in it for you?**

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included and where we can all be our authentic selves.

**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.

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