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Centre Support Assistant

3 months ago

Glasgow, United Kingdom Beatson Cancer Charity Full time

**Centre Support Assistant - Part-time (33 hours per week)**

At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

We are currently seeking **a part-time Centre Support Assistant,** to join our Wellbeing team within the Beatson West of Scotland Cancer Centre. The post holder will utilise a therapeutic based approach to deliver compassionate, person centred support to patient and families using the Wellbeing Centre. This will involve a structured approach to assessing the needs of visitors to the Wellbeing Centre, recognising significant conversation and tailoring the support and services offered as a result of this assessment.

**Reporting to: Team Leader - Support**

**Salary**:£20,829.90 per annum pro-rated**

**Contract: Permanent**

**Hours: 33 hours per week**

**Work Pattern**:Monday, Tuesday and Wednesday - 9am to 9pm**

**Annual Leave: 40 days per annum (inclusive of Public Holidays) pro-rated**

**Pension: 7% employer and 3% employee contribution**

**Key Responsibilities**
- Contribute towards creating a relaxing, comfortable and therapeutic environment which supports a positive patient experience.
- Recognise and respond to significant conversations in a caring and compassionate manner.
- Responsible for ensuring the appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
- Responsible for working flexibly with Therapy Team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
- Responsible for collecting and processing patient personal data in line with General Data Protection Regulations (GDPR).
- Responsible for contributing to ongoing audits and evaluations.
- Experience of supporting patients with active, progressive and advanced medical conditions.
- Experience of involvement in the planning and scheduling wellbeing activities and interventions.
- Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
- Experience working in a diverse and multi-skilled team.
- Computer literate with Outlook, Word, Excel and PowerPoint.
- Flexibility to work evenings and weekends.
- Experience of supporting people with cancer.
- Formal communication training e.g. Sage & Thyme.
- Experience of delivering wellbeing activities and interventions.

**Person Specification**
- Compassion and understanding of the lived experience of others.
- An understanding of the meaning and value of wellbeing approaches and interventions.
- Experience of working in a therapeutic way with vulnerable individuals and groups.
- Excellent communication skills.
- Excellent organisational and time management skills.
- Experience in working in a team in an open and engaging manner.
- Excellent relationship building and interpersonal skills.
- Self-motivated with an ability to work autonomously.

Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.

**Closing Date: 12 noon on Thursday 21 March 2024**

**Interview Date: Thursday 28 March 2024**

**Job Type**: Part-time

**Salary**: £20,829.00 per year

Expected hours: 33 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Sick pay

Schedule:

- 12 hour shift

Work Location: In person

Application deadline: 21/03/2024