Centre Support Assistant

3 weeks ago

Glasgow, United Kingdom Beatson Cancer Charity Full time

At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

**Reporting to: Team Leader - Support**
**Salary**:£9.90 per hour**
**Contract: Relief; covering absence and holidays between: 9am - 9pm Monday to Friday and 10am - 5pm Saturday and Sunday**

**Annual Leave: 28 days per annum**
**Pension: 7% employer and 3% employee contribution**

**Role Purpose**

We are currently seeking **Centre Support Assistants **on a relief basis to join our Wellbeing team to cover absence, holidays and evenings/weekends. The post holders will utilise a therapeutic based approach to deliver compassionate, person centred support to patient and families using the Wellbeing Centre. This will involve a structured approach to assessing the needs of visitors to the Wellbeing Centre, recognising significant conversation and tailoring the support and services offered as a result of this assessment.

**Key Responsibilities**
- Contribute towards creating a relaxing, comfortable and therapeutic environment which supports a positive patient experience.
- Recognise and respond to significant conversations in a caring and compassionate manner.
- Responsible for ensuring the appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
- Responsible for working flexibly with Therapy Team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
- Responsible for collecting and processing patient personal data in line with General Data Protection Regulations (GDPR).
- Responsible for contributing to ongoing audits and evaluations.
- Experience of supporting patients with active, progressive and advanced medical conditions.
- Experience of involvement in the planning and scheduling wellbeing activities and interventions.
- Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
- Experience working in a diverse and multi-skilled team.
- Computer literate with Outlook, Word, Excel and PowerPoint.
- Flexibility to work evenings and weekends.
- Experience of supporting people with cancer.
- Formal communication training e.g. Sage & Thyme
- Hold a clean and current driving licence.

**Person Specification**
- Compassion and understanding of the lived experience of others.
- An understanding of the meaning and value of wellbeing approaches and interventions.
- Experience of working in a therapeutic way with vulnerable individuals and groups.
- Excellent communication skills.
- Excellent organisational and time management skills.
- Experience in working in a team in an open and engaging manner.
- Excellent relationship building and interpersonal skills.
- Self-motivated with an ability to work autonomously.

**Closing Date: Monday 27 February 2023**
**Interview Date: Wednesday 8 March 2023**

**Previous applicants need not apply.**

Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.

**Job Type**: Zero hours contract

**Salary**: £18,018.00-£20,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Application deadline: 27/02/2023

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