Head of Operations

2 months ago


Stanley, United Kingdom Karbon Homes Full time

Job description

**Come and make a difference at Karbon as a Head of Operations - Empty Homes**

We are looking to appoint a suitably qualified and experienced individual for the role of Head of Operations - Empty Homes in the Property Services Team.

**About the role**

You will be responsible for the delivery of void works to around 2500 homes across the North-East leading a team of 80 managers and trade colleagues to provide a high-quality, cost-effective voids service that is valued by customers.

**About you**

You’ll be passionate about delivering excellent service to internal and external customers. Karbon Homes strive for top quartile performance so you must be passionate about minimising void loss and continually seeking to reduce the number of days lost to a void.

You’ll have responsibility for the workload across our internal trades team and sub-contractors so will be organised and be able to prioritise workload in a demand led service.

You’ll be a positive member of the Property Services management team encouraging and role modelling collaborative working with our housing management team and other colleagues.

**About our team**

***

**Key Information**

***

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Head of Operations - Empty Homes - Permanent role
- Salary is £56,554 per annum (pending pay award) plus a Karbon car payment of £2012 per annum.
- Location: Newburn / Greengates
- The Empty Homes teams are generally based out of our Newburn and Greengates offices and it is expected that this role will have a presence in both offices
- 37 Hours per week with some homeworking available/flexible working

**Enjoy great benefits**

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, occupational pension, health cash plan, and birthday leave, with the option of a flexible pot towards enhanced benefits.

**Important dates**

Tuesday 21 March 2023

**Interview date**

Likely to be week commencing 3 April 2023.


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