Call Centre Operator
6 months ago
At Specsavers, all our Call Centre Assistants are essential in shaping the beginning of our customer service journey.
We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach and a willingness to help - a friendly and professional approach is essential.
As part of our team, you'll make sure every patient receives a great experience from start to Finnish, creating a positive impression at every opportunity.
Answering all telephone calls in a prompt, clear and friendly manner.
Transferring calls efficiently.
Responding to customer enquiries.
Ensuring customer details are captured accurately when booking appointments.
Join our team and You'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long term careers.
We are able to provide training to develop your existing skills and expand your knowledge in Optics to enable you to support with all our customer enquiries, ensuring the highest levels of customer care is maintained.
**Job Types**: Permanent, Full-time
**Salary**: £9.38-£9.70 per hour
**Benefits**:
- Employee discount
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
We adhere to current Government advice
Work Location: In person
Reference ID: Call Centre Assistant
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