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Front of House Staff

4 months ago

Bromsgrove, United Kingdom Willowbrook garden centre Full time

**About us**

Both our employees and our customers are very important to us. Many of our employees have been with our business for a number of years. They’re interested in what they sell and have excellent product knowledge. All of our employees are trained in products, sales and service. All of our employees know that They are working for a successful business, that their work is worthwhile and satisfying. They are respected and valued, whoever they are and wherever they work. We want our employees to be known for their friendliness, helpfulness and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. No matter which area of the business you join, you will find there are plenty of opportunities to learn new skills and develop a rewarding career. Willowbrook is a family owned garden centre based in Bromsgrove Worcestershire. We are committed to growing our business and to promoting the highest standards in horticultural retailing. We want our staff to enjoy working with us in a friendly, energetic customer focused environment
- Greet and welcome customers in a friendly and professional manner
- Provide excellent customer service, answering questions and addressing concerns
- Operate cash register and handle financial transactions accurately
- Maintain a clean and organized front of house
- Assist with food preparation and ensure food safety standards are met
- Collaborate with other team members to ensure smooth operations

Qualifications:

- Previous experience in a restaurant or food service environment is preferred
- Knowledge of food safety regulations and procedures
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Types**: Full-time, Part-time

**Salary**: £9.00-£13.00 per hour

Expected hours: No more than 18 per week

**Benefits**:

- Company pension

Schedule:

- Day shift

Supplemental pay types:

- Tips

**Experience**:

- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
- Catering: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

Application deadline: 29/02/2024