Outlet Supervisor

**The Steamhouse has been slinging bagels into the faces of our incredible customer base since 2016, & ever-since we have aimed to steadily re-invent, convert & educate the general public into choosing our hand rolled & fresh baked bagels for breakfast, brunch & lunch.**

**We have built an amazing and loyal following of customers, with our strong brand & small chain of outlets built upon the pillars of bagels, doughnuts and coffee. We pride ourselves on hand making & baking all of our products fresh from 4am, EVERY DAMN DAY**

An exciting opportunity has arisen to join the company as Outlet Supervisor in our Bromsgrove location at Bayley's of Bromsgrove

We’re looking for a passionate individual who loves a fun, fast paced environment and enjoys giving the best customer service

What you will get from us
- Work with fresh, provincial products that not only look great, but taste fantastic
- A supportive environment filled with people-focused people
- A commitment to cultivating 'work/life' balance.
- Opportunity to join industry events such as site launches and latte art throw-downs
- Employee Discount whenever you eat at one of our multiple venues
- Potential to become a part of amazing development programmes inside of a growing business

**As the Outlet Supervisor of Bromsgrove, you will be responsible for**:

- Working along side and supporting the management team in all day-to-day operations of the business
- Leading from the front; motivating and developing the Front of House team in all aspects of service
- Maintaining systems to ensure that operational procedures are kept up to standard
- Making certain that all products that leave the kitchen or the business are up to brand standard, and training your team to do the same
- Ensuring that there is enough staff to fulfil all roles everytime you are on duty
- Delivering the highest standard of customer service
- Ensuring that the business as a whole remains compliant and safe with HSE regulations, along-side other managers, to protect all team and guests.

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So. What do you think?

Could you be our new bagel slinger?

((Please note that this role requires working alone in the Outlet at least two days a week))

**Job Type**: Permanent

Pay: From £12.00 per hour

Expected hours: No less than 25 per week

**Benefits**:

- Discounted or free food

Schedule:

- Day shift

Application question(s):

- Why do you believe that you would make a great addition to the Steam Dream Team?

**Experience**:

- Hospitality: 1 year (required)
- Food preparation: 1 year (required)

Work Location: In person