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Bromsgrove, Worcestershire, United Kingdom McCarthy Recruitment Full time{"h1": "Assistant Store Manager Role", "p": "We are seeking an experienced Assistant Store Manager to join our team at McCarthy Recruitment. As a key member of our retail leadership team, you will be responsible for managing and coaching a team of sales associates, deputizing for the Store Manager, and implementing tasks to ensure seamless service and...
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Store Operations Manager
2 months ago
Store Operations Manager - West Midlands
Join the world's leading pizza delivery brand, where our core values of success, service, quality, and relationships drive everything we do.
We are currently seeking full-time Shift Managers/Managers in Training for our stores. This role offers a dynamic, hands-on career development program designed to equip you with the essential skills needed to advance to a managerial position within 12-18 months. If you excel in managing quality, speed, and team dynamics, you will achieve outstanding results.
Key Responsibilities as a Shift Manager include:
- Establishing and enforcing standard operating procedures and service excellence within the store.
- Overseeing assigned staff in both front and back of house to ensure compliance with brand standards.
- Recruiting, training, and developing team members in line with company policies and employment regulations.
- Managing human resources functions, including implementing disciplinary procedures, addressing grievances, and conducting staff appraisals.
- Overseeing labor costs and expenses, while planning, forecasting, and setting budgets and sales targets, monitoring business performance as directed.
- Ensuring cash and payment systems are managed according to company policies, prioritizing safety for both staff and customers.
- Maintaining the effectiveness of IT and essential in-store systems, ensuring data security and confidentiality.
- Planning and executing marketing strategies and activities as directed by the Store & Area Manager.
- Organizing shop layout and customer flow to maximize sales and enhance customer satisfaction.
- Monitoring daily stock levels of food and beverage items, ensuring accurate checks and storage of deliveries.
- Upholding health & safety, security, and emergency protocols in accordance with company policies and relevant legislation.
- Conducting weekly review meetings with staff to assess previous targets, sales, and costs.
- Enhancing personal skills through ongoing training provided by the company or approved training partners.
Our ideal Shift Manager will possess:
- Experience in a similar role within a fast-paced, high-volume food service environment at a managerial or assistant managerial level.
- Demonstrated supervisory and leadership capabilities.
- A strong ambition to progress to an Area Manager position.
What we offer:
- Competitive salary
- Generous holiday entitlement
- Comprehensive training and support
- Flexible working hours
- Opportunities for career advancement
- Complimentary uniform
- Business delivery insurance coverage
- Discounted meals
- And much more
Job Type: Full-time
