Neighbourhood Administration Officer

2 weeks ago

Manchester, United Kingdom Great Places Housing Group Full time

**Please note this vacancy is fixed-term for 9 months.**

**NEIGHBOURHOODS ADMINISTRATION OFFICER**

The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional ‘first point of contact resolution’ customer experience. Responsible for ensuring the smooth and efficient operation of the regional administration processes and providing co-ordination and support to a largely field-based team.

**What you’ll be doing**
- To deliver high quality administration for the regional housing team to support efficient and effective working.
- To provide support in co-ordinating the activities of a largely field-based team and ensuring safe lone working practices.
- To be responsible for general administrative tasks, including setting up team/ regional meetings, arranging training sessions, taking minutes of meetings etc.
- To assist Neighbourhood Services Managers’ with administrative tasks as required ensuring efficient and effective working practices, and freeing up the time of field-based colleagues to provide services in neighbourhoods and customers’ homes. These can include (but are not limited to) advertising properties on online portals, drawing down shortlists, managing lettings enquiries, updating social media, ordering furniture and white goods.
- To deputise for neighbourhood colleagues when required (and as appropriate) to ensure consistent service delivery to customers and that business objectives are met.
- To support in the production of reports and management information relating to performance and compliance as required.
- To support the delivery of regional action plans by collecting and recording data to enable the effective tracking of progress made.
- To complete coding of invoices as directed by managers and to raise purchase orders as required, using the Purchase to Pay system in line with Great Places procurement practices.

**What you’ll need**
- Knowledge of CRM, case management and purchase order systems (desirable)
- Good written and verbal communication
- Organisation and ability to time-manage work load
- Experience of collating information in an organised and planned way and presenting this in a way that is easy to understand.
- Able to complete tasks accurately and manage competing priorities to meet deadlines.
- Experience of detailed administration and recording procedures, maintaining confidentiality in line with data protection and safeguarding regulations.
- Experience of undertaking administration tasks, preferably in a busy housing/property management environment.
- Effective liaison with colleagues/other stakeholders to exchange information and resolve problems.
- Use of full range of Microsoft Office.

**What we need from you**
- Ability to work as part of a team as well as on own initiative
- Ability to work collaboratively and build relationships and networks inside and outside of the organisation.
- Ability to work flexibly and when needed outside normal working hours.
- An ability to maintain a positive approach throughout periods of change and embrace a continuous improvement culture.
- Professional and value led with integrity, inclusivity and respect for diversity.
- Have a non-judgemental approach, being respectful of others.
- Resilient and self-motivated.

**What we give you in return for your hard work and commitment**
- Pension |DC Scheme (up to 10% contribution from both colleague and Great Places)
- WPA |Healthcare auto enrolled at no contribution level with £1250 of savings available
- option to increase & add on family members
- The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- Annual Leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays- Savings Club | You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
- Sharing Greatness | Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
- Help with transport | We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates.

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

  • Neighbourhood Administration Officer

    2 weeks ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **NEIGHBOURHOODS ADMINISTRATION OFFICER** The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional ‘first point of contact resolution’ customer experience....

  • Neighbourhood Administration Officer

    2 weeks ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Salary**: £22,677.00 **Job Type**: Full Time, Temporary **Location**: Head Office - West Didsbury **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Please note this vacancy is fixed-term for 9 months. The Neighbourhoods...

  • Neighbourhood Officer

    1 day ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 15 March 2024 Interviews: 18 / 28 March 2024 At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officer with good communication and organisational skills to join our established team. Reporting to a Neighbourhood Manager our...

  • Neighbourhood Officer

    2 months ago

    Manchester, United Kingdom One Manchester Full time

    **Permanent, Full Time, 35 hours per a week** **Closing date: 12th April 2024** **_Support our communities. See the difference you can make in our city._** At One Manchester we’re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our communities, help communities to further their learning, manage...

  • Neighbourhood Officer

    3 weeks ago

    Manchester, United Kingdom One Manchester Full time

    **Permanent, Full Time, 35 hours per a week** **Closing date: 13 August 2023** **Interviews/assessments will take place: WC 21 August 2023** Support our communities. See the difference you can make in our city. At One Manchester we’re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes, invest in our...

  • Neighbourhood Officer

    3 days ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per weekClosing date: 31st May 2024Interviews: WC 11th June 2024At MSV Housing we're committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Manchester tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood Officers...

  • Neighbourhood Officer

    3 days ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per weekClosing date: 15 March 2024Interviews: 18 / 28 March 2024At MSV Housing we're committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officer with good communication and organisational skills to join our established team. Reporting to a Neighbourhood Manager our...

  • Neighbourhood Officer

    3 weeks ago

    Manchester, United Kingdom MSV Housing Group Full time

    Are you passionate about delivering an effective customer focussed service with a proven track record of achieving KPI’s. Do you have fantastic interpersonal skills? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you’ve been looking for! At MSV Housing we’re committed to making sure our...

  • Senior Neighbourhood Officer

    2 months ago

    Manchester, United Kingdom One Manchester Full time

    **Full Time, Permanent** **35 hours per a week** - Are you looking for a new opportunity to make a real difference in the communities we support?_ - Are you an experienced neighbourhood officer, looking to progress your career?_ We have a unique and exciting role as part of our new neighbourhood model. Do you have a passion for delivering in...

  • Neighbourhood Officer

    2 months ago

    Manchester, United Kingdom One Manchester Full time

    **Full Time, Permanent** **Hours: 35 hours per a week** * Closing date: 29th January 2023* **Interview Date: TBC** Are you looking for a new opportunity to make a real difference in the communities we support? Proactively leading the delivery of a customer focused service in your geographical area, you’ll deliver a high-quality housing and tenancy...

  • Neighbourhood Officer

    4 weeks ago

    Manchester, United Kingdom Manchester City Council Full time

    **About The Role**: **Working Hours**: 35 hours per week **Contract Type**: Full-Time, Permanent **Additional Payments**: Casual Car User Allowance **Closing Date**:13 August 2023 **Interview Date**: Interviews are likely to take place on Thursday 24th August 2023 - A copy of your CV - A 1-minute video clip of your choice describing a place, space or...

  • Neighbourhood Assistant

    1 week ago

    Manchester, United Kingdom Fill My Vacancy Full time

    Location : Home Based About the role Our client is looking for a Neighbourhood Assistant - (1 post) to join their Neighbourhoods team in Greater Manchester. This role is a home based role, where there is no daily requirement to attend an office with the flexibility to attend as required. Reporting to the Letting & Administration Team Leader, you will...

  • Neighbourhood Officer

    3 days ago

    Manchester, United Kingdom MSV Housing Group Full time

    Are you passionate about delivering an effective customer focussed service with a proven track record of achieving KPI's. Do you have fantastic interpersonal skills? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you've been looking forAt MSV Housing we're committed to making sure our customers...

  • Neighbourhood Officer

    2 weeks ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 31st May 2024 Interviews: 12th June 2024 At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Stockport tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood...

  • Neighbourhood Officer

    2 weeks ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 31st May 2024 Interviews: WC 11th June 2024 At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Manchester tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood...

  • Neighbourhood Assistant

    2 weeks ago

    Greater Manchester, United Kingdom Onward Homes Full time

    Neighbourhood Assistant **Full Time Salary** - £22,900 **Employment Type** - Full time **Hours Per Week** - 35 **Region** - Greater Manchester **Location** - Home Based **Contract Type** - Secondment or Fixed Term Contract **Contract Duration** - 6 months until 02/07/2023 **Job Type** - Neighbourhood Management **Closing Date** - 16/01/2023 **Ref...

  • Neighbourhood Officer Within Housing

    2 months ago

    Manchester, United Kingdom Reed Talent Solutions Full time

    We have a fantastic opportunity for a Neighbourhood Officer at Manchester City Council. This is a Full-time role for the next 3 months, with the possibility of extension. **What is the role?** Manchester City Council’s Housing Services Team are looking for an experienced Neighbourhood Officer to be responsible for advising the public and external...

  • Neighbourhood Officer

    4 weeks ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 31st May 2024 Interviews: 12th June 2024 At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Stockport tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood...

  • Neighbourhood Officer

    4 weeks ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 31st May 2024 Interviews: WC 11th June 2024 At MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Manchester tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood...

  • Neighbourhood Officer

    3 days ago

    Manchester, United Kingdom MSV Housing Group Full time

    Hours of Work: 35 hours per week Closing date: 5th July 2024Interviews: TBCAt MSV Housing we’re committed to making sure our customers have good quality safe homes. We are looking to recruit a Neighbourhood Officers to support our Stockport tenants and join our established team. Reporting to a Neighbourhood Manager, our Neighbourhood Officers manage a...