Neighbourhood Officer

3 weeks ago

Manchester, United Kingdom One Manchester Full time

**Full Time, Permanent**

**Hours: 35 hours per a week**

*
Closing date: 29th January 2023*
**Interview Date: TBC**
Are you looking for a new opportunity to make a real difference in the communities we support?
Proactively leading the delivery of a customer focused service in your geographical area, you’ll deliver a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional ‘first point of contact resolution’ customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities.
We’re looking for those who have:

- Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy management and related services.
- A good understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services.
- An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods.
- Experience of working in a customer focused environment, with strong interpersonal skills.
- Responsive to individual circumstances and able to adapt your approach to meet customer needs.
- IT literacy and experience of harnessing advances in technology.

INDLOW

**Job Types**: Full-time, Permanent

**Salary**: £36,565.00 per year

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