Director of Customer Experience
6 days ago
**DIRECTOR OF CUSTOMER EXPERIENCE**
**UK (REMOTE)**
**UP TO £160,000**
**The role**
- Join them on their mission to help others
- Build, lead, and grow an outstanding Customer Experience Measurement and Analytics Centre of Excellence
- Develop a strong empowered team
- Shape and drive the development of a new, innovative customer experience
- Advise leadership on the best Customer First approach and foster adoption of the Customer Experience
- Guide a team of analysts
**The experience**
- Experience running an impactful analytics driven Customer Experience department - ideally in a fast-growth tech company
- Leadership experience
- In-depth experience of Customer Experience measurement approaches and tools
- Great communication skills, visionary thinking, and prioritization skills
- Bachelor's degree
- Nice to have
- experience in a digital product management
**The benefits**
The successful Director of Customer Experience will receive:
- Between £100,000 - £150,000
- Chance to work remotely
- Other benefits
**How to apply
-
Director of Employee Experience
2 days ago
London, Greater London, United Kingdom Director File Full timeAbout the Job:We are seeking a strategic leader to serve as our Director of Human Resources and Culture. In this role, you will be responsible for developing and implementing people and culture strategies that drive business growth and improve employee engagement.Key Responsibilities:Develop and implement strategic plans to enhance our company culture and...
-
Head of Employee Experience
2 weeks ago
London, Greater London, United Kingdom Director File Full timeJob OverviewDirector File is seeking an experienced professional to fill the role of Director of Talent and Culture. The successful candidate will be responsible for developing and implementing strategies to drive business growth and improve employee engagement. This includes leading and managing a team of HR professionals, collaborating with senior leaders,...
-
Head of Employee Experience
2 weeks ago
London, Greater London, United Kingdom Director File Full timeAt Director File, we are committed to creating an exceptional employee experience. We are seeking a highly skilled and experienced Director of Human Resources to join our leadership team and help us achieve this goal.About the Role:The Director of Human Resources will be responsible for developing and implementing strategies to drive business growth and...
-
Director of Customer Experience
1 week ago
London, United Kingdom Harnham Full time**DIRECTOR OF CUSTOMER EXPERIENCE** **UP TO £130,000** **LONDON** Hi All, I'm currently recruiting for this Director of Customer Experience position with a really interesting data driven company. If you have experience managing large teams focusing on Customer Experience and Analytics. **THE ROLE**: The Customer Experience Director will have the following...
-
Customer Experience Director
1 month ago
London, Greater London, United Kingdom Halfords Group PLC Full timeCustomer Experience Leader OpportunityWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.You will work closely with colleagues in the...
-
Customer Experience Director
2 days ago
London, Greater London, United Kingdom Screwfix Direct Ltd Full timeCustomer Experience DirectorEstimated salary: £50,000 - £60,000 per year.We are seeking an experienced Customer Experience Director to join our team at Screwfix Direct Ltd. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our stores.Key...
-
Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Oliver Bonas Careers Full timeWe are seeking a Customer Experience Director to lead our Victoria store team at Oliver Bonas Careers. As a visionary leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to enhance the overall shopping experience.The Customer Experience Director role is a flexible contract with a fixed number...
-
Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Reha Team Hannover Full timeJob DescriptionWe are seeking a Customer Experience Director to join our Kingston Store team. As a Customer Experience Director, you will be responsible for leading a high-performing team and driving business success.The successful candidate will have a strong background in retail management, excellent communication skills, and the ability to motivate and...
-
Customer Experience Director
1 month ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob TitleCustomer Experience DirectorAbout the CompanyENGINEERINGUK is a leading retailer that prides itself on providing exceptional customer experiences. We are committed to creating a positive and engaging shopping environment that exceeds our customers' expectations.About the RoleEstimated salary: £55,000 - £70,000 per year. As a Customer Experience...
-
Customer Experience Director
2 days ago
London, Greater London, United Kingdom Monsoon Full timeJob DescriptionAs a Customer Experience Director, you will be responsible for leading by example and inspiring your team to provide an exceptional customer experience. You will work closely with the management team to drive sales growth, implement visual merchandising and window guidelines, and ensure a high level of customer satisfaction.
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Fruition IT Full time £40,000About the RoleThis is a fantastic opportunity for a Customer Experience Director to join Fruition IT and champion the rebranding efforts in the customer support domain. The successful candidate will lead a team of technical support specialists, driving continuous improvement and developing innovative processes to boost efficiency and customer satisfaction.
-
Customer Experience Director
3 weeks ago
East London, United Kingdom Anonymous Full timeCustomer Experience DirectorWe're looking for a seasoned professional to lead our Customer Experience team and drive business success through exceptional service delivery.Job Summary:The Customer Experience Director will be responsible for developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.Main...
-
Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom GroupM Full timeJob Title: Customer Experience DirectorAbout UsWe are GroupM, a leading media investment group, committed to delivering exceptional customer experiences through innovative solutions and technologies. With a strong focus on employee development, we offer a competitive salary package, including 25 days holiday increasing with service to a maximum of 30 days,...
-
Customer Experience Director
1 week ago
London, Greater London, United Kingdom SHISEIDO Full timeAbout the JobThis Customer Experience Director position offers an exciting opportunity to lead by example in delivering our customer engagement approach. You will create strong connections with your customers through the brand history and high-performance formulas, securing brand loyalty to not only NARS but also to you as an Artist.
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Marks & Spencer Plc Full timeJoin us at Marks & Spencer as a Customer Experience Director, where you'll have the opportunity to shape the future of our brand and drive business growth through exceptional customer experiences. As a senior leader, you will be responsible for developing and executing strategies that enhance customer satisfaction, loyalty, and advocacy.About the RoleThe...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full timeCustomer-Centric Leadership RoleAs Customer Experience Director, you'll inspire and empower a talented service desk team in London. Your technical acumen, leadership skills, and ability to drive results will make you an invaluable asset to our company.
-
Engineering Director
2 weeks ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are looking for an experienced Engineering Director - Product Experience to join our team at Akeneo. This role offers a unique opportunity to lead high-performing teams and drive technical excellence in a fast-paced environment.The estimated salary for this position is $150,000 - $220,000 per year, depending on location and experience. Our company values...
-
Executive Leader of Employee Experience
2 weeks ago
London, Greater London, United Kingdom Director File Full timeExecutive Summary:At Director File, we are seeking a talented Director of Talent Management and Development to join our leadership team. The ideal candidate will have a strong background in developing and implementing people and culture strategies that drive business growth and improve employee engagement.Job Duties:Develop and execute comprehensive people...
-
Customer Experience Director
2 months ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
-
Senior Customer Experience Specialist
3 days ago
London, Greater London, United Kingdom Ted Experience Full timeJob Overview:Ted Experience is seeking a detail-oriented individual to join their team as a Mystery Shopper for a globally recognised premium brand.About the Role:This is an exciting opportunity to work with a world-renowned brand, delivering exceptional customer experiences and maintaining high standards of quality. As a Mystery Shopper, you will visit...