Treatment Coordinator
1 week ago
**Treatment Coordinator**
**Our Company**
Oradent Dental Care are a growing dental care provider in the UK who are dedicated to offering a high standard of quality patient care in the local community. Oradent Ashford Dental Practice is a mixed site of NHS and Private Patients.
The practice offers patients a full range of private treatment options, including Smile Makeovers, Specialist Dental Implants and Oral Surgery, Invisalign and a range of General Dentistry procedures.
**Supporting You**:
At Oradent, our core values are - Respect, Teamwork, Innovation and Responsibility.
The Senior Management Team works closely with the heads of our support staff to ensure the Front of House Teams are able to succeed and deliver their best in the role with the view to achieve excellent customer service, quality, cost and delivery performance in line with company strategy, goals and values.
We can offer career progression, development and support to grow internally.
**What we are looking for**:
Oradent Dental Care has a fantastic opportunity for a Treatment Coordinator - to join their friendly and dynamic team. The person we are looking for needs to be an enthusiastic people oriented leader who thrives to motivate and bring the best out of people, with a flair for professionalism within the workplace by coming up with brilliant ideas to help increase patient and team satisfaction as well as improve practice efficiency.
As a company, we offer all team members a projected 5 year progression career pathway, so that we offer not just a job - but a career with Oradent,
**Schedule**:
- Monday to Friday
- Weekend availability
- Starting from: £11.50 per hour
**The role of the Treatment Coordinator**
**Summary of Job role**:
- Be the first point of contact for Private Cosmetic patient enquiries
- Contact patients to discuss treatments we offer
- Seeing patients face to face discussing treatments and finance options available
- Supporting the patient throughout their treatment journey
- Effective communication with all key business relationships
- Be able to cover receptionist duties when required
- Involved in business development growth strategies
**Qualifications and Skills**:
- Previous experience as a dental treatment coordinator or in a dental nursing role is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.
- Strong organisational abilities and attention to detail.
- Proficiency in Dentally is preferred
- Knowledge of dental procedures, treatment planning, and dental terminology.
- Familiarity with insurance processes and claims management.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Compassionate and patient-centred approach to patient care.
**Salary**: From £27,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Free parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Ashford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dental Practice: 1 year (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Oradent
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