Customer Service Administrator

5 months ago

Birmingham, United Kingdom Sunbelt Rentals Careers Full time

**About The Role**:
CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven experience in a Customer Service/ Administration role
- Pervious hire experience (desirable)
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Hart Recruitment Full time

    We are recruiting 4 x Customer Service Administrators to join our client near Birmingham City Centre, which has easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. - You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis,...

  • Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Administrator - Immediate start** **Location**: Merlin Park, Erdington **Pay rate**: £12.82 per hour **About Us**: Pertemps recruitment is a leading recruitment agency specializing in connecting talented individuals with exciting career opportunities. We are currently partnering with a reputable company in Merlin...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Bell Cornwall Recruitment Full time

    **Customer Service Administrator** **SA/BCR/10707** **Birmingham** **£20,000-£25,000** *** Bell Cornwall Recruitment is pleased to be assisting a forward-thinking Energy company in its search for a personable and engaging Customer Service Administrator! The role will combine customer support with administrative tasks and will be a great opportunity...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £14.00 - £14.18 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK1937 - job details Overview - Location: Birmingham, B4 - Job Type: Temporary - Hourly Rate: £14.18 - Job Title: Customer Service Administrator Purpose To provide high quality, efficient and effective administrative...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £22,000 per year_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-863279 - job details Are you an experienced Administrator or Customer Service Advisor? Articulate in your approach and have great attention to detail? Want to work for a global and...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Alma Personnel Full time

    **Customer Service Administrator** Our well-established client based in Birmingham is looking for a Customer Service Administrator to join their busy team on a permanent basis. **Duties of the Customer Service Administrator include but are not limited to: - ** - Liaising with third party couriers - Assisting with customers on the trade counter...

  • Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom BCA Full time

    **Customer Services Administrator** **Salary: £23,900 per annum** **Location: Solihull** **Mon - Fri** We are looking for a customer-service oriented person who takes pride in delivering an exceptional experience, ideally with a background in administration or customer-facing roles. We offer stability and flexibility to suit your lifestyle with...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom BCA Full time

    **Customer Services Administrator** **Salary: £23,500 per annum** **Location: Solihull** **Hours: Full Time, 4 on - 4 off Rotational Shifts.** **Monday to Saturday - 08:00-18:00 and 10:00-20:00 on a weekly rotating basis** We are looking for a customer-service oriented person who takes pride in delivering an exceptional experience, ideally with a...

  • Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom Terra Tek Full time

    **About our opportunity** In our expanding market, we are seeking to appoint a Customer Service Administrator to be an integral part of a small team. The role will be responsible for liaising with clients and laboratory staff ensuring accurate and timely communication, perform general administration duties and be responsible and accountable for prioritising...

  • Customer Services Administrator

    5 months ago

    Birmingham, United Kingdom McNamara Recruitment Full time

    Customer Services Administrator Based in Minworth £21,000pa - £22,000pa Monday - Friday, 8:30-5:00pm Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth? Do you want to work in a friendly and busy team where everyone looks out for each other? My...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £23,000 per year_ - _ permanent_- specialism - manufacturing- sub specialism - logistics- reference number - MJ73829 - job details Experienced in Customer Service and Administration? Do you thrive in a fast-paced, fun and busy environment? Want to work alongside a small, friendly and supportive team?...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Communicourt Ltd Full time

    **About Communicourt** We are a fast-growing company, with intermediaries (communication specialists) working across the UK in the criminal and family courts. Our practitioners need to rely on robust admin support, and we pride ourselves on the excellent support we provide. We have an excellent track record for training and development of staff, at all...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom SF Group Full time

    **Ref code**: NYC99095048 Customer Service & Call Centre £ 21000 per year Birmingham, West Midlands, England Permanent Office Based SALES SUPPORT ADMINISTRATOR/Customer service admin £20k B18 Onsite **JOB PURPOSE**: To provide an efficient customer service within the sales team. You will need to be confident on the telephone. **MAIN REPONSIBILITIES**: 1....

  • Sales & Customer Service Administrator

    4 months ago

    Birmingham, United Kingdom AC Furniture Ltd Full time

    Job Title: Sales Administrator Salary from: £20,000 - £24,000 Location: Birmingham The Company: A leading manufacturer of bedroom furniture with over 34 years' experience in the design and manufacture of bedroom furniture. We are constantly investing in modern machinery and quality manufacturing facilities. We always have invested in our sales team which...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom SF Recruitment Full time

    SF Recruitment are recruiting a Customer Service Administrator to join our clients growing team in Birmingham (B33) **£24,000 Per Annum** **Permanent Contract** Main duties would include, but not be limited to: - Processing new customer returns and raising RMA forms. - Chasing up existing returns and updating IMS - Arranging collections, completing...

  • Customer Service Administrator

    1 month ago

    Birmingham, United Kingdom Equals One Full time

    Customer Service Administrator   Salary: £24,024 paOffice based - Birmingham Service Centre - B24 8TGFull Time 40 hrs pwJob purpose:To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Responsibilities:Answering...

  • Customer Service Administrator

    1 month ago

    Birmingham, United Kingdom Equals One Full time

    Customer Service Administrator   Salary: £24,024 paOffice based - Birmingham Service Centre - B24 8TGFull Time 40 hrs pwJob purpose:To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Responsibilities:Answering...

  • Customer Service Representative/administrative

    5 months ago

    Birmingham, United Kingdom DMV Communications Full time

    **The Company**: DMV aim to become the UK’s fastest growing independent telecom service provider, supplying phone, broadband, energy and business mobile services exclusively to small businesses, cutting their bills dramatically.This is a great opportunity to join a vibrant, growing call centre. **The Role**: You will be an office administrator, who is...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom SF Recruitment Full time

    SF Recruitment are recruiting a Customer Service Administrator to join our clients growing team in Birmingham (B33) **£24,000 Per Annum** **Permanent Contract** Main duties would include, but not be limited to: - Processing new customer returns and raising RMA forms. - Chasing up existing returns and updating IMS - Arranging collections, completing...

  • Customer Service Administrator

    5 months ago

    Birmingham, United Kingdom Angels Move Ltd Full time

    **Position: Customer Service Administrator** **Location**:Birmingham B21 0AL** **Hours: Full Time** **Salary: £21,000 On Target Earnings £25,000 with commission and bonuses** - **Do you have a proven track record in Customer Service Administration, If so, then this role could be what you're looking for...**_ **About Our Client** Our client is a Social...