Technical Administrator

5 months ago

Trafford, United Kingdom Samworth Brothers Full time

**About The Role**:
**Join the Samworth Brothers Team and become part of our dynamic family**

At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that we believe supports your life and personal aspirations:
- Enhanced pension scheme
- Private health scheme
- Profit related pay
- Experience annual pay reviews
- Onsite gym
- Employee discount scheme
- Holiday purchase scheme
- Long service days holidays
- Paid social events
- Unlock your potential through training and growth opportunities

**The Opportunity**

**Shift Pattern: Tuesday to Sunday 06:00 - 14:00**

In this role you will ensure all process related documentation is completed and compliant, to include: production records, internal audits, as examples, before being filed away. Compile reports and input data based on KPI measures. Respond and close out any customer complaints daily. Carry out other administration duties at the request of their line manager. Work closely with the production management team to discuss any potential errors which may have occurred on process paperwork.

Key Responsibilities:

- Management of customer complaint responses and letter-writing
- Perform daily paperwork compliance checks and identify key failures to assist with root cause analysis
- Complete record keeping, filing & archiving and ensure document control. Assist the team with technical issue resolution and continuous development of food safety & quality
- Complete site internal audits (CCP, GMP, Glass and plastic, hygiene etc)
- Collect and coordinate samples for routine micro/analytical analysis
- Actively reinforce the company's good manufacturing practices and hygiene policies by advising colleagues on good practices when necessary and reporting non-conformances to managers. Investigation of non-conformances with actions
- Attend and contribute to technical team meetings for the development of food safety systems
- At least 1 year’s experience in a similar role with a clear track record of achievement.
- IT proficient with good knowledge and understanding of Excel and Word.
- A good communicator who can network at all levels
- A highly motivated, determined and enthusiastic individual with the ability to work on their own initiative and a ‘can do’ attitude.
- The ability and resilience to thrive in a pressurized environment, prioritizing workload to ensure delivery of a professional technical leading service to the Site.

We also want you to thrive in an engaging and inclusive work culture where you will have the opportunity to take on personal accountability and take pride in your work. We encourage positive communication, and the building of strong collaborative relationships is essential to every role.

**About Us**:
Soreen is our Manchester based business within Samworth Brothers. Take a highly successful bakery company, add a much loved, iconic brand and pour on lashings of passion This is the recipe you’ll experience when working for Soreen bakery. As makers of a delicious range of fruit and malt loaves we require outstanding, passionate and committed quality professionals. Behind every great brand are its people Be part of a brand with over 85 years heritage built on the dedication and commitment of our workforce and enjoyed by over 1.1m consumers every week

Soreen are an Equal Opportunities employer. We are committed to continuing to make diversity and inclusion part of everything we do.

**_Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative._**
- Take your next step with Samworth Brothers_

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