Head Housekeeper, Serviced Apartments

4 months ago


London, United Kingdom Marlin Full time

Marlin operates a collection of lifestyle hotels, aparthotels & serviced apartments across the capital cities of London and Dublin. We have an exciting opportunity for a Housekeeping Supervisor to join our highly successful team. Our Housekeeping Supervisor will support our Cluster Operations Manager in overseeing the daily operation of Housekeeping. The Ideal Housekeeping Supervisor will work alongside senior management and team members, to ensure that the highest level of cleanliness is being delivered and the expectations of our guests are consistently exceeded.

**Essential Experience**
- Prior experience in a housekeeping supervisory role
- An understanding of hotel operations
- Passion for cleaning and up keeping standards
- Proven experience in motivating a team
- Clear communication skills, enabling you to effectively manage relationships cross departmentally
- Excellent attention to detail

**Key Responsibilities**
- Oversee the general day to day management of the housekeeping department
- Preparing task lists for housekeepers; ensuring all departures and mid stay cleans are scheduled correctly
- Taking ownership over the standards of the apartments
- Managing all stock and inventory alongside the Cluster Operations Manager
- Supporting with recruitment, retention and motivation of a small team
- Ensuring communication remains transparent both with your team and with senior stakeholders

**What’s in it for you?**

Marlin is an international award winning group comprising of 6 serviced apartment properties, and 2 hotels. We are actively growing with 2 further hotels planned for the coming months. We offer exclusive training programmes and incredible career development. The normal hours of work are 40 each week. You will need to be flexible with the dates and times you are able to work.

We also offer:

- A cycle to work scheme
- A season ticket loan scheme
- You will receive your birthday off each year in addition to our holiday entitlement
- Charity Days (you will be able to partake on a paid day of charity work per year)
- Our employee led social committee manages its own budget to run events each month
- We take your feedback seriously. If you have something that you’d like to share or suggest with our leadership team, there is a dedicated service
- Monthly wine-d down events
- An invite to two epic events per year
- We’ll support you and help you to develop in your career - be it with coaching, mentoring, apprenticeships and more.

**Salary**: Up to £30,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Work Location: In person



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