Head Housekeeper

3 months ago


London, United Kingdom Marlin Full time

Marlin is a hospitality company that oversees a portfolio of lifestyle hotels, aparthotels and serviced apartments situated in the capital cities of London and Dublin. With a focus on combining comfort and convenience, we cater to travellers seeking a home-away-from-home experience. Our team is committed to delivering exceptional service and creating memorable stays for our guests.

We are seeking a highly skilled and experienced Head Housekeeper to join our team at Marlin. As a Head Housekeeper, you will play a crucial role in maintaining the cleanliness, orderliness, and overall appearance of our serviced apartments to ensure the highest level of guest satisfaction. They’ll lead a small team of housekeepers and work closely alongside the facilities team to ensure the rooms are maintained and cleaned to the highest standards.

**Essential Experience**
- Experience as a Head Housekeeper or similar role in the hospitality industry.
- Strong leadership and team management skills, with the ability to inspire and motivate staff.
- Excellent organisational and time-management abilities.
- Attention to detail and a commitment to maintaining high cleanliness standards.
- Effective communication and interpersonal skills.
- Knowledge of health and safety regulations and procedures.

**Key Responsibilities**
- Supervise and coordinate the work of housekeeping staff to ensure efficient operations and exceptional cleanliness standards.
- Train and motivate housekeeping staff to maintain a high level of performance and professionalism.
- Preparing task lists for housekeepers; ensuring all departures and mid stay cleans are scheduled correctly.
- Conduct regular inspections of apartments and common area to ensure cleanliness standards are met and maintained.
- Oversee inventory management of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
- Collaborate with other departments, such as front office and maintenance, to ensure seamless guest experiences.
- Adhere to health and safety procedures to provide a safe environment for guests and staff.

This Job Description provides a concise overview of primary responsibilities. However you will be expected to undertake various tasks as needed by the company.

**What’s in it for you?**

Marlin is an international award winning group comprising of 6 serviced apartment properties, and 2 hotels. We are actively growing with 2 further hotels planned for the coming months. We offer exclusive training programmes and incredible career development. We also offer our employees:

- A cycle to work scheme
- You will receive your birthday off each year in addition to our holiday entitlement
- Charity Days (you will be able to partake on a paid day of charity work per year)
- Our employee led social committee manages it's own budget to run events each month
- A dedicate feedback platform for employees
- An invite to two epic events per year
- A genuine commitment to your career and development

**Salary**: Up to £40,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme

Work Location: In person


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