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Head Housekeeper
8 months ago
**Deputy Head Housekeeper**
**Location**: Chelsea Area, London
**Salary**: £29,247.00 per year + Service Charge (£6-£7k per year)
**Company Overview**:
Join our prestigious 5-star hotel nestled in the heart of Chelsea, renowned for its luxury and impeccable standards. We are seeking a dedicated Deputy Head Housekeeper to join our team and uphold the highest levels of cleanliness and service excellence.
**Position Overview**:
As the Deputy Head Housekeeper, you will play a pivotal role in maintaining the exceptional standards of our establishment. Reporting directly to the Head Housekeeper, you will oversee a team of dedicated professionals ensuring the cleanliness and presentation of our hotel meet and exceed guest expectations.
**Responsibilities**:
- Assist the Head Housekeeper in managing the daily operations of the housekeeping department.
- Supervise and coordinate the activities of a diverse team including 14 supervisors, 6 cleaner porters, 14 room attendants, and 3 room assistants.
- Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and hygiene.
- Conduct regular inspections to identify areas for improvement and implement corrective action plans as necessary.
- Assist in the recruitment, training, and development of housekeeping staff to ensure they deliver exceptional service.
- Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels at all times.
- Oversee the cleaning and presentation of two public areas within the hotel premises.
- Uphold health and safety standards, adhering to all relevant regulations and guidelines.
- Collaborate with other departments to ensure seamless guest experiences and efficient hotel operations.
- Work closely with the Head Housekeeper to implement best practices and drive continuous improvement initiatives.
**Requirements**:
- Previous experience in a supervisory or management role within a luxury hotel environment.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills.
- Attention to detail and a passion for maintaining high standards of cleanliness.
- Knowledge of health and safety regulations and best practices.
- Flexible and adaptable with the ability to work effectively in a fast-paced environment.
- Proficiency in English, both written and verbal.
- Right to work in the UK.
**Benefits**:
- Competitive salary plus service charge.
- Overtime pay for additional hours worked.
- Opportunities for career advancement and professional development.
- Staff discounts on hotel facilities and services.
- Friendly and supportive working environment.
**Join Our Team**:
**Salary**: Up to £29,247.00 per year
**Benefits**:
- Employee discount
- Life insurance
Supplemental pay types:
- Tips
**Experience**:
- housekeeping: 4 years (required)
Work Location: In person