Customer Service Agents Part Time

3 weeks ago


Luton, United Kingdom Harrods Aviation Full time

**Job Title**: Customer Service Agents Part Time (Luton)

**Location**: Luton

**Salary**: £14, 611 per annum for Part Time (pro-rated)

**Job Type**:Permanent, part time

**Must have the right to live and work in the UK**

**Must hold a Full UK driving licence**

Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service.

We are currently recruiting for Customer Service Agents to join our established, reputable team at our Luton base.

We can offer full time or part time roles, all on a permanent basis.

**The Role**:
Responsible for delivering an exceptionally high level of customer service to the Company's Passengers, Representatives and Crews, we require our agents to provide extremely high level customer service that is commensurate with the Harrods brand.

They are required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements.

The role is often demanding, requiring our staff to be organised and able to co-ordinate and communicate with all other departments. They have to be multi-skilled, often have to undertake several tasks at once, ensuring that they maintain a professional attitude at all times.

**Hours Of Work**:
The successful applicant must be flexible and professional. The Luton base operates 24 hours per day, 7 days per week, 365 days per year.

You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, nights, weekends and bank holidays.

The standard shift is 11 1/2 hours, with a 30-minute unpaid break (total 12 hours).

For part time, the average working week is 20 hours. This will normally be on a 2 on 6 off shift pattern.

Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential.

Good computer skills and administration skills (Microsoft packages, general working knowledge of systems) are an essential requirement.

A full UK driving license is essential, as is holding the right to live and work in the UK.

You will also need to have a 5 year checkable history in order to obtain an airport ID pass.

**Benefits**:

- Enhanced annual leave entitlements (dependent on shift pattern and pro rated during first year dependent on start date
- Holiday Purchase Scheme
- Happy Birthday Day
- Harrods Retirement Savings Plan Foundation (Contributory Company Pension)
- Harrods Rewards Card (staff discount)
- BHSF Health Cash Plan
- Onsite Parking
- Full Uniform also provided

Please click on the **APPLY** button to send your CV and Cover Letter for this role.



  • Luton, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £24,687 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to...

  • Reservations Agent

    2 weeks ago


    Luton, United Kingdom Courtyard by Marriott - Luton Airport Full time

    **Reservations Agent - Part Time (Salary is Pro-Rota)** **Courtyard by Marriott Luton Airport** **The Opportunity** At **Courtyard by Marriott Luton Airport** we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do. **The Exciting Opportunity** The position of...


  • Luton, United Kingdom Menzies Aviation Full time

    Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. Role Purpose With a...


  • Luton, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...


  • Luton, United Kingdom The Best Connection Employment Group Full time

    Passenger Service Agents Required!!! The Best Connection are currently recruiting Passenger Service Agents to work for one of our prestigious clients based at Luton Airport. This is an excellent opportunity for ongoing work throughout 2024, possibly leading to a permanent role with full training provided. - Pay: £11.53ph - Pay increases once 12 weeks of...


  • Luton, United Kingdom Wilson James Full time

    Would you like to be part of something amazing? Our people are our greatest asset, and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated, and happy. We collaborate, we raise standards, and we win awards. So why not come and be amazing with Wilson James? **We are looking for a...


  • Luton, United Kingdom Wilson James Full time

    Would you like to be part of something amazing? Our people are our greatest asset, and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated, and happy. We collaborate, we raise standards, and we win awards. So why not come and be amazing with Wilson James? **We are looking for a...


  • Luton, Luton, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a leading Freight Forwarding company who are looking for an Logistics & Customer Service Agent to join their team based in Luton.Reporting to the general manager, you will be overseeing logístical procedures and making sure customer requirements are consistently met.Responsibilities: Ensuring customers' needs are always met to their...


  • Luton, United Kingdom Magnus Search Full time

    **Magnus Search in partnership with a well known Ground Handling company located at Luton Airport are looking for Front of House Staff /Passenger Service Agents.** This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team. **Duties and responsibilities**: - Greeting...


  • Luton, United Kingdom Launch Group Full time

    The Launch Group are currently recruiting for passionate Passenger Service Agents at Luton Airport. **Salary: £11.64** **Hours**:30 hrs per week, Permanent **Location**: Luton Airport Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join...


  • Luton, United Kingdom Wilson James Full time

    Would you like to be part of something amazing? Our people are our greatest asset and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated and happy. We collaborate, we raise standards and we win awards. So why not come and be amazing with Wilson James? Wilson James is a leading...


  • Luton, Luton, United Kingdom Wilson James Full time

    Would you like to be part of something amazing? Our people are our greatest asset, and we invest in career progression and personal development, so that you can be a part of a workforce that remains focused, dedicated, and happy. We collaborate, we raise standards, and we win awards. So why not come and be amazing with Wilson James?We are looking for a...


  • Luton, United Kingdom TRS Group Full time

    _**Job Summary**_ TRS Group is seeking a Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing excellent customer service to our customers and vendors. This position will also be responsible for ensuring that customer orders are accurate, accurate, and timely. The position will also be...

  • Guest Service Agent

    3 weeks ago


    Luton, United Kingdom Air Culinaire Worldwide Full time

    **Job Purpose**: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW), resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, and...

  • Guest Service Agent

    2 weeks ago


    Luton, United Kingdom Air Culinaire Worldwide Full time

    **Job Purpose**: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW), resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, and...


  • Luton, Luton, United Kingdom TRS Group Full time

    _Job Summary_TRS Group is seeking a Customer Service Representative to join our team. The Customer Service Representative will be responsible for providing excellent customer service to our customers and vendors. This position will also be responsible for ensuring that customer orders are accurate, accurate, and timely. The position will also be responsible...


  • Luton, United Kingdom Luton Hoo Hotel, Golf & Spa Full time

    Set within 1,065 acres of countryside with the River Lea snaking through the grounds, Luton Hoo is the quintessential English country house hotel. Befitting a location of such historical importance, a stay at the hotel will live long in the memory. With our 2 Rosette Restaurant and award winning Adam’s Brasserie we are committed to delivering hospitality...


  • Luton, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a...


  • Luton, United Kingdom Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a...


  • Luton, United Kingdom Arriva Full time

    Can you provide excellent Customer Service? We currently have a vacancy for a Customer Services Assistant based in Luton Airport and Luton Interchange at our Greenline Sales Desk. You will provide excellent customer service for all those requiring travel information, giving accurate and detailed information, issue tickets and bookings regarding all aspects...