Hub Navigator
3 days ago
Working in Partnership with North West Ambulance NHS Trust, Brook Street are looking to recruit for a temporary position within the trust.
Role: NHS Band 2 Hub Navigator
Locations: Manchester
Pay Rate £9.49 per hour with an out of hours and weekend & Bank Holiday shift allowance
Duration: Temp for 6 weeks but could be extended
We are looking for reliable and committed individuals to support the exceptional NHS Staff within the Ambulance Service control Hubs on a new ongoing project within emergency operation centres.
You will be working in one of the very busy Emergency Operation Centres taking emergency and non-emergency calls from the public, Ambulance Staff, Medics and other Emergency Services Personnel
It will be your responsibility to manage challenging situations calmly and with patience before progressing them through the right channel. You may also be dealing with GP/Hospital admission and bookings and lots more.
This is a varied and challenging role, further details are below
We are looking for strong professional applicants with exceptional customer service skills, this must be demonstrated on your CV. You must be good at communicating with all different types of people. You must be patient, have empathy and the ability to makedecisions on your own when needed. You must be proactive and enjoy working in a bust and demanding environment.
Ideally you must be able to drive due to location of work, but not essential if you arrange your own transport, and be willing to potentially travel to a different North West location for training - free parking on site.
You must be able to provide us with full referencing details and you pass a Criminal Records Check.
You will be required to attend a full registration once we have telephoned screened you.
If this sounds like the role for you then contact me now. or with a full updated CV.
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