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Customer Care Advisor

5 months ago

Huddersfield, United Kingdom Mamas & Papas Full time

**Customer Care Advisor**:
**Contact Centre / Customer Care**:
**Huddersfield (Head Office)**:
Mamas & Papas (Head Office)
Colne Bridge Road,
Huddersfield,
West Yorkshire
HD5 0RH

**Overview**:
For over 40 years, Mamas & Papas has grown to become one of the most globally recognised retailers & award winning manufacturers within the baby & nursery products sector. Whether our customers are shopping for a pram, a cot, baby changing table, a nice baby outfit or anything else our award winning products & instore service, creates a brand of trust & magical memories to cherish.

Within our **Customer Care / Contact Centre /Call Centre**, based at our Head Office on the outskirts of Huddersfield, we make sure that whenever one of our customers needs us, we are there for them. That friendly voice on the phone, that reassuring arm as it were, to help deal & solve any scenarios with the products they’ve bought from either our stores, online or some of our other retail partners, or any queries they may have.

**The Role of CUSTOMER CARE ADVISOR**

Furthermore, we will provide you as a **CUSTOMER CARE ADVISOR** with a fun and creative environment to work in that will put a smile on your face for sure. Full of similarly minded, caring people, who want to help our customers the best they can.

If you come from a call centre or customer service background, where you genuinely put the customer first, are great at problem solving and gets things done and want to be part of a globally expanding retailer and manufacturer, creating magical memories for our customers then we would love to hear from you....

**HOW TO APPLY**:
We look forward to hearing from you and welcoming you to the Mamas & Papas family.

**HOW TO FIND US**:
Our Customer Contact Centre Location:
Mamas & Papas Head Office
Colne Bridge Road
Huddersfield
SAT NAV -HD5 0RH

**By Car** from Huddersfield (Free onsite parking)
From Leeds Road - Turn left onto Oak Road - Turn Right onto Bradley Road/A6107 - Continue straight onto Colne Bridge Road - At the roundabout take the 1st exit into M&P Head Office - Immediately turn left down to the barrier for the carpark
**By Bus** from Huddersfield Town Centre
- Catch the 202, 203, 228 or 229 from St. George’s Square to Cooper Bridge Road - Turn left onto Colne Bridge Road/B6118 - At the roundabout take the 1st exit into M&P Head Office - Immediately turn left down to th