Customer Care Advisor

6 months ago


Huddersfield, United Kingdom Mamas & Papas Full time

**Customer Care Advisor (Weekends)**:
**Contact Centre / Customer Care**:
**Huddersfield (Head Office)**:
Mamas & Papas (Head Office)
Colne Bridge Road,
Huddersfield,
West Yorkshire
HD5 0RH

**Overview**:
Within our **Customer Care / Contact Centre /Call Centre,** based at our Head Office on the outskirts of Huddersfield, we make sure that whenever one of our customers needs us, we are there for them. That friendly voice on the phone, to help answer or solve any queries or scenarios with the nursery products they’ve ordered or purchased from either our Mamas & Papas stores, online or some of our other retail partners across the UK.

**The Role of CUSTOMER CARE ADVISOR (Weekends)**

Furthermore, we will provide you as a **CUSTOMER CARE ADVISOR** with a fun and creative environment to work in that will put a smile on your face for sure. Full of similarly minded, caring people, who want to help our customers the best they can.

**If you’re available to work weekends** and come from a call centre or customer service background, where you genuinely put the customer first, and great at problem solving then we would love to hear from you....

**HOW TO APPLY**:
We look forward to hearing from you and welcoming you to the Mamas & Papas family.

**HOW TO FIND US**:
Our Customer Contact Centre Location:
Mamas & Papas Head Office
Colne Bridge Road
Huddersfield
SAT NAV -HD5 0RH

**By Car** from Huddersfield (Free onsite parking)
From Leeds Road - Turn left onto Oak Road - Turn Right onto Bradley Road/A6107 - Continue straight onto Colne Bridge Road - At the roundabout take the 1st exit into M&P Head Office - Immediately turn left down to the barrier for the carpark

**By Bus** from Huddersfield Town Centre
- Catch the 202, 203, 228 or 229 from St. George’s Square to Cooper Bridge Road - Turn left onto Colne Bridge Road/B6118 - At the roundabout take the 1st exit into M&P Head Office - Immediately turn left down to the barrier for the carpark

**By Train** from Huddersfield Train Station
From Huddersfield Train Station you would need to catch the same buses to Head Office as highlighted above.

**Benefits**:
**We're a business that cares. Here's just some of our benefits on offer;**
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant


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