Customer Care Advisor

5 months ago


Huddersfield, United Kingdom Mamas & Papas Full time

**Customer Care Advisor**:
**Contact Centre / Customer Care**:
**Huddersfield (Head Office)**:
Mamas & Papas (Head Office)
Colne Bridge Road,
Huddersfield,
West Yorkshire
HD5 0RH

**Overview**:
For over 40 years, Mamas & Papas has grown to become one of the most globally recognised retailers & award winning manufacturers within the baby & nursery products sector. Whether our customers are shopping for a pram, a cot, baby changing table, a nice baby outfit or anything else our award winning products & instore service, creates a brand of trust & magical memories to cherish.

Within our **Customer Care / Contact Centre /Call Centre**, based at our Head Office on the outskirts of Huddersfield, we make sure that whenever one of our customers needs us, we are there for them. That friendly voice on the phone, that reassuring arm as it were, to help deal & solve any scenarios with the products they’ve bought from either our stores, online or some of our other retail partners, or any queries they may have.

**The Role of CUSTOMER CARE ADVISOR**

Furthermore, we will provide you as a **CUSTOMER CARE ADVISOR** with a fun and creative environment to work in that will put a smile on your face for sure. Full of similarly minded, caring people, who want to help our customers the best they can.

**We are looking for a number of part-time roles as well as full-time roles.**

If you come from a call centre or customer service background, where you genuinely put the customer first, are great at problem solving and gets things done and want to be part of a globally expanding retailer and manufacturer, creating magical memories for our customers then we would love to hear from you....

**HOW TO APPLY**:
We look forward to hearing from you and welcoming you to the Mamas & Papas family.
- We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating_
- diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivity to_
- help us all move forward in life._

**Benefits**:
**We're a business that cares. Here's just some of our benefits on offer;**
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts


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