Operations Administrator

2 days ago


Southampton, United Kingdom CBC Resourcing Solutions Full time

**Operations Administrator**

Southampton (partial home working)

Up to £22,000 to £24,000 plus bonus and benefits

Our client is the subsidiary of a niche banking group and specialises in the provision of asset finance and lending facilities for the truck, trailer, bus, coach and specialist vehicles sectors.

Due to growth they are looking to recruit an Operations Administrator for their growing team.

As a member of the Operations team. You will support the delivery of our service excellence commitments by providing but not limited to, the following:

- Ensure all objectives and KPI’s are achieved or succeeded
- Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework
- Managing the administrative life cycle of proposals from receipt of enquiry through to completion and pay-out in line with departmental procedures;
- Collating all relevant information to assist with the completion of new proposals in line with policies and procedures;
- Produce financial documentation required for customer signature;
- Review new business files and progress agreements to pay-out, ensuring that they have been processed in line with policies and procedures;
- Ensure that agreements are uploaded accurately to relevant internal system
- Ensure quality work is completed in line with the expected departmental standards
- Ensure a customer first activity is delivered across all multiple customer propositions
- Participate and contribute to learning varied process in line with current procedures

In the first instance please send your CV in confidence to Lucy Davies



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