Patient Services Team Lead
8 months ago
Job Summary To enable the effective and efficient day-to-day operation of the Practice and patient-facing services whilst ensuring the systems, support and facilities to deliver these services are available. Personnel & Training: Responsible for induction and training to agreed standards of all reception staff. Responsible for return to work sickness reviews and reporting and monitoring of staff. Sickness levels in conjunction with Bradford Factor Scores.
First line of contact for any queries relating to Patient services protocols and procedures. Ensuring appointments are booked appropriately and discussing with team members any issues or training needs. Work with Hub Manager and other department leads to manage & support recruitment and selection of staff, as appropriate. Responsible for planning, creation and maintenance of rotas for Reception staff.
Ensure reception staff have completed any mandatory training in a timely manner. Continuous Improvement: To continually assess and evaluate systems and processes recommending changes and improvements to Hub Manager as appropriate. Information Technology: Ensure compliance with Data Protection & Information Governance legislation. Information: Organise and lead meetings as required.
Act as a central point of information for Reception. Disseminate information to relevant. Staff or recognised communication areas within Practice as appropriate. Regularly review, update and issue Reception protocols and policies as required.
Co-ordinate the display of relevant information within the patient waiting areas both electronic and paper copies. Premises & Equipment: Maintain a clear understanding of telephone systems, answering messages and Out of Hours Services. Understand security systems fire alarms, intruder alarms & CCTV. Patients: Responsible for dealing with more complex enquiries from patients.
Organise additional clinics as required e.g. flu clinics and co-ordinate staffing. Work with Patient Services Manager to review and update Practice information, posters and website. Communication: Deal with general telephone enquiries from patients and public as appropriate.The post-holder should recognise the importance of effective communication within the Practice and will strive to: Communicate effectively with all Practice staff and visiting clinicians;Communicate effectively with patients and carers; Recognise peoples needs for alternative methods of communication and respond accordingly; Take responsibility for communication outside of the Practice, such as updating the Practice website.
**Other**: Duties may be varied from time to time under the direction of the Management Team dependent on current and evolving practice workload and staffing levels.
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Patient Services Advisor
7 months ago
Stamford, United Kingdom Lakeside Healthcare Group Full time**Job Summary**: Facilitate effective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in...
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Patient Services Advisor
7 months ago
Stamford, United Kingdom Lakeside Healthcare Group Full timeFacilitate effective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the...
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Patient Services Administrator
6 months ago
Stamford, United Kingdom Lakeside Healthcare Full time**About Lakeside** **LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...
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Patient Coordinator with sales experience
2 weeks ago
Stamford, United Kingdom Medi-Weightloss Full timePosition:Patient Coordinator with sales experienceCompany: MediWeightloss of Stamford and WiltonPatient Coordinator with sales experience Job description:Are you pionate about health and wellness and looking for a rewarding career opportunity Our weight loss clinic is seeking a highly motivated and resultsdriven Patient Coordinator with Medical Sales or...
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Patient Coordinator with sales experience
6 days ago
Stamford, United Kingdom Medi-Weightloss Full timePosition:Patient Coordinator with sales experience Company: MediWeightloss of Stamford and Wilton Patient Coordinator with sales experience Job description: Are you pionate about health and wellness and looking for a rewarding career opportunity Our weight loss clinic is seeking a highly motivated and resultsdriven Patient Coordinator with Medical Sales...
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Patient Coordinator with Sales Expertise
5 days ago
Stamford Hill, Greater London, United Kingdom Medi-Weightloss Full timeKey ResponsibilitiesManage the Internet Lead System, including inbound and outbound support, call and text tracking, and patient scheduling.Answer inbound calls from potential patients and schedule initial consultations.Conduct follow-up calls to discuss patient progress and address missed appointments.Consult with patients, present company services, and...
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Patient Advocate
23 hours ago
Stamford Bridge, United Kingdom Barchester Healthcare Full timePatient-Centered Care ProfessionalJoin our team as a Bank Registered Nurse at Barchester Healthcare and play a vital role in delivering high-quality patient care to our residents. With a focus on creating a safe and supportive environment, you'll work collaboratively with the care team to develop tailored care plans that meet the unique needs of each...
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Patient Engagement Specialist
2 weeks ago
Stamford Hill, Greater London, United Kingdom Medi-Weightloss Full timeUnlock Your Potential in a Rewarding Healthcare CareerWe are seeking a highly motivated and results-driven Patient Coordinator with medical sales or nutrition experience to join our team at MediWeightloss Clinic of Stamford & Wilton, CT.The ideal candidate will be passionate about health and wellness, committed to providing excellent customer service, and...
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Community Mental Health Team Practitioner
7 months ago
Stamford, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeThe Stamford Community Mental Health Team are looking to recruit a full-time band 6 registered Mental Health Nurse. This role gives the opportunity to be involved in the journey of transforming adult community mental health services within LPFT. It offers the practitioner opportunities for creative approaches to working, ensuring the patient remains central...
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Operational Team leader
2 months ago
Stamford, United Kingdom Anglian Water Services Full timeSalary: Circa £45,000, depending on skills and experience + Car Allowance Permanent Location: Rutland and surrounding areas 37 Hours a week Personal private health care Double-matched pension Virtual GP service for you and your household Car Allowance Make every drop of your career count. Join our team and start making a...
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Healthcare Professional Lead
6 days ago
Stamford Hill, Greater London, United Kingdom North West Anglia NHS Foundation Trust Full timeThe North West Anglia NHS Foundation Trust is seeking a highly skilled and dedicated Healthcare Professional Lead to join our team. As a key member of our Day Treatment Unit, you will be responsible for delivering high-quality patient care and contributing to the smooth running of our services.Key Responsibilities:• To work closely with multidisciplinary...
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Lead Volunteer
7 months ago
Stamford, United Kingdom Evergreen Care Trust Full timeVolunteer role: Lead Volunteer Meals Coordinator Reports to: Volunteer Services Manager Commitment level: Thursdays 11:00am - 1:30pm **Location**: Stamford (office based) Purpose of the Voluntary role: Working in partnership with Second Helpings Evergreen volunteers deliver to people who are housebound, socially isolated, or vulnerable in Stamford and...
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Food Service Team Member
3 weeks ago
Stamford, Lincolnshire, United Kingdom Holroyd Howe Full timeWe are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages. Our goal is to meet the bespoke requirements of each school and provide a high-quality dining experience for students.
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General Practice Assistant
6 months ago
Stamford, United Kingdom Lakeside Healthcare Full time**LAKESIDE HEALTHCARE **is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire,...
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Brokerage Team Lead Specialist
2 weeks ago
Stamford Hill, Greater London, United Kingdom Hatched Recruitment Group Full timeAbout the Role: We are looking for a skilled and experienced Senior Brokerage Officer to join our team at Hatched Recruitment Group. As a key member of our Brokerage team, you will play a vital role in supporting the Brokerage manager and managing a number of brokerage officers and assistants.Your primary responsibility will be to source, arrange, and amend...
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Children's Nursing Team Lead
4 weeks ago
Stamford Hill, Greater London, United Kingdom Homerton University Hospital Full time**About the Role**As a Senior Community Children's Nurse, you will play a key role in leading our team of nurses and contributing to the development of our services. You will have extensive experience of working in a community setting and be able to demonstrate your expertise in assessing and managing complex cases.You will work closely with other healthcare...
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Residential Lettings Team Lead
4 weeks ago
Stamford Hill, Greater London, United Kingdom Connells Group Full timeJob OverviewHurfords Estate Agency is a well-established company with a strong presence in the property market. We are committed to providing excellent service to our clients and are looking for a motivated and experienced Senior Lettings Negotiator to join our team.As a Senior Lettings Negotiator, you will be responsible for leading our residential Lettings...
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Healthcare Team Lead
2 days ago
Stamford Bridge, United Kingdom Barchester Healthcare Full timeA competitive salary, estimated to be around £40,000 per annum, is just one of the ways Barchester Healthcare rewards its Peripatetic Nurses.**About the Role**Barchester Healthcare's Peripatetic Nurses play a crucial role in delivering high clinical standards across the region. As a Regional Nurse (RGN/RMN), you will travel to various locations to lead...
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Culinary Team Lead
6 days ago
Stamford Hill, Greater London, United Kingdom Holroyd Howe Full timeCulinary Career OpportunitiesHolroyd Howe is a renowned catering company with a passion for delivering exceptional culinary experiences. We are seeking an experienced Chef de Partie to join our team and contribute to our mission of providing outstanding food and service.Your Role:- Assist the senior chef in menu planning and food preparation- Cook and...
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Perioperative Assistant
7 months ago
Stamford, United Kingdom North West Anglia NHS Foundation Trust Full timeAn exciting opportunity has arisen for hard working, committed individuals to support qualified staff to provide safe high quality patient care within our procedure rooms at Stamford Hospital. The Day Treatment Unit at Stamford Hospital consists of two procedure rooms with adjoining pre and post-operative patient areas. The role will involve patient...