Customer Service Administrator

3 weeks ago


Stirling, United Kingdom Contract Scotland Full time

**Location**: Stirling

**Salary**: Market related

**Reference**: J42394

**Contract Type**: Permanent

**Working Hours**: Full-time

**Created**: 4th July 2023

**Closing**: 1st August 2023

Contract Scotland has a fantastic opportunity for a Customer Service professional to join our established, Stirling based client. This is a full time, permanent position and offers a competitive salary and benefits package.

You will be working as part of a professional Customer Care team who focus on delivering an honest and respectful service to customers, colleagues and the wider community.

The role itself will involve:

- Providing high-quality care to customers and a first class administration service to the customer service team
- Answering calls politely and professionally
- Meeting the customers’ needs
- Building strong working relationships with the clients and contractors
- Handling complaints and escalating to relevant person to achieve a successful resolution
- General administration tasks including; dealing with incoming/outgoing mail, filing, scanning etc.
- Managing meeting room bookings
- Ensuring registration of all homes on the day of legal completion

Role Essentials include:

- Extensive administration experience within a similar environment
- Exceptional attention to detail
- Friendly and professional manner
- Strong communication skills
- Proficiency in MS Office packages and IT systems

What will you get in return
- Attractive salary
- Holiday Allowance
- Wide range of rewards and benefits

Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.

For roles in Scotland/the UK, applicants must be eligible to live and work in the UK.



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