Customer Service Administrator

3 days ago


Stirling, United Kingdom Contract Scotland Full time

Do you love working in a customer focussed environment?
Would you love the chance to develop your skills with a company who are delivering success for their employees and local communities?
If you've answered yes, we could have the perfect job for you. Contract Scotland has a fantastic opportunity for a Customer Service professional to join our established, Stirling based client. This is a full time, permanent position and offers a competitivesalary and benefits package.

You will be working as part of a professional Customer Care team who focus on delivering an honest and respectful service to customers, colleagues and the wider community. Your duties will include:

- Providing high-quality care to customers and a first class administration service to the customer service team
- Answering calls politely and professionally
- Meeting the customers’ needs
- Building strong working relationships with the clients and contractors
- Handling complaints and escalating to relevant person to achieve a successful resolution
- General administration tasks including; dealing with outgoing mail, filing, scanning etc.
- Managing meeting room bookings

You must have excellent communication skills and will be confident dealing with people at all levels. Previous experience of the house building sector would be beneficial however any customer service and administration experience will be considered.

Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.

Applicants must be eligible to live and work in the UK.



  • Stirling, United Kingdom CV-Library Full time

    Are you an experienced Customer Service Administrator seeking a new role with a luxury housebuilder? We are working with one of the leading brands in the industry as they invest in their customer service team based in Stirling. The core objective of this role is to deliver high-quality aftercare and service to customers and providing an excellent...


  • Stirling, United Kingdom Search Consultancy Full time

    Customer Service Administrator Based in Stirling Up to £24,000 + Benefits Search Consultancy are currently working with a client in the Property sector based in Stirling to recruit a Customer Service Administrator to support the customer care department in the provision of top class service to customers, whilst providing an excellentadministration service...


  • Stirling, United Kingdom The Rec Con Full time

    **Customer Service Administrator - Stirling** £11.50ph - £12ph increasing again once becoming permanent **The role of Customer Service Administrator**: - Act as a liaison between the owner and artists, fostering effective communication and collaboration. - Management of CRM system - Dealing with incoming calls - 30/50 calls daily - Booking in delivery...


  • Stirling, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Administrator - Stirling**: At Diligenta, **providing an excellent customer experience is at the heart of everything we do** so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too. **Summary of the role**: - We are currently offering...


  • Stirling, United Kingdom Contract Scotland Full time

    Do you love working in a customer focussed environment? Would you love the chance to develop your skills with a company who are delivering success for their employees and local communities? If you've answered yes, we could have the perfect job for you. Contract Scotland has a fantastic opportunity for a Customer Service professional to join our...


  • Stirling, United Kingdom Bridge of Hope Full time

    The Recruitment Co. are recruiting a Customer Service Administrator for our client based in the Stirling area. This position is a Temporary to Permanent opportunity. Hours of Work Monday - Friday 9.00am-5.00pm The role includes: - Taking Calls and working to KPIS - Updating database - Providing a high level of customer service - Making outbound calls...


  • Stirling, United Kingdom Robertson Group Full time

    Overview: Quality. Care. Professional. We see more than just customer service. Customer Service Administrator Location: Stirling Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think...


  • Stirling, United Kingdom Robertson Group Full time

    Overview: Quality. Care. Professionalism. We see more than just customer service. Customer Service Administrator Location: Stirling Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think...


  • Stirling, United Kingdom Robertson Group Full time

    Overview: Quality. Care. Professional. We see more than just customer service. New Build Home - Customer Service Administrator Location: Stirling Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to...


  • Stirling, United Kingdom Aira Full time

    **About Aira***: We are a next-generation home energy champion. We passionately believe that creating smart, sustainable homes, and a world class working environment is our way to make a positive impact in the world. Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact....


  • Stirling, Stirling, United Kingdom Stirling Council Full time

    Job Title: Customer Service and Administration CoordinatorLocation: Stirling CouncilSalary:$34,000 - $39,000 per annum (dependent on experience) About the RoleThis is an exciting opportunity to join our team as a Customer Service and Administration Coordinator.As a key member of our staff, you will provide customer service and administrative support to our...


  • Stirling, United Kingdom Grahams Family Dairy Ltd Full time

    Graham’s the Family Dairy, Scotland's number one chosen brand, are seeking to recruit a Customer Service Administrator to cover maternity leave at our Bridge of Allan site, working 8am - 5pm, 5 out of 7 days. As a Customer Service Administrator in our small friendly team, you'll work closely with drivers as well as site-based colleagues. You will be the...


  • Stirling, United Kingdom Ogilvie Fleet Ltd Full time

    Mon - Fri, 9am - 5pm - Early finish Friday (3:30pm) - 32 days annual holiday entitlement - Holiday Purchase Scheme - Profit Share Scheme - Access to Well-being Champions and Mental Health First Aiders - Generous contributory personal Pension Scheme - Salary exchange pension with employer NI savings included - Employee Assistance Programme including 5...


  • Stirling, United Kingdom Diligenta Full time

    **Salary**: From £20000-£21500 **Customer Service Representative - Back Office, 6 months FTC - Stirling**: **Summary of the role**: - Full time, 6-month fixed term contract - Our full-time working hours are 37.5 hours per week, Monday to Friday between 8am and 5pm. Hours are flexible between these times - No weekend or evening shifts! - Hybrid working is...


  • Stirling, United Kingdom Scottish Prison Service Full time

    Working as part of the Finance & Business function within HMP & YOI Stirling, the post holder will be responsible for the provision of administrative support with a specific focus on collation of detailed information on all prisoners using the Prisoner Records system (PR2), Microsoft Office, SharePoint and paper based files to ensure prisoners are properly...


  • Stirling, Stirling, United Kingdom Diligenta Full time £23,400

    Company OverviewDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. Established in 2005, we pride ourselves on delivering exceptional customer service to our clients.


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    Job OverviewWe are seeking a highly skilled and organized individual to join our team as an Administration & Customer Service Advisor. This role is perfect for someone who enjoys building relationships with clients and contractors, handling complaints, and managing office tasks.


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    About Us">We're a dynamic construction company, Robertson Group. Our mission is to deliver high-quality projects that meet our clients' needs.Salary">The salary for this role is around £35,000 per annum, depending on experience.About the Role">We're seeking an Administrative Services Coordinator to join our team. In this role, you'll provide administrative...


  • Stirling, United Kingdom Diligenta Full time

    **Salary**: From £21500-£21500 **Customer Service Representative - Stirling**: At Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too. Our aim is to transform our clients' operations and be...


  • Stirling, United Kingdom Diligenta Full time

    **Salary**: From £21500-£21500 **Customer Service Representative - Stirling**: At Diligenta, providing an excellent customer experience is at the heart of everything we do so you will not be surprised to know we also believe in providing an excellent employee experience is just as important too. Our aim is to transform our clients' operations and be...