Customer Service Administrator

3 weeks ago


Stirling, United Kingdom The Rec Con Full time

**Customer Service Administrator - Stirling**

£11.50ph - £12ph increasing again once becoming permanent

**The role of Customer Service Administrator**:

- Act as a liaison between the owner and artists, fostering effective communication and collaboration.
- Management of CRM system
- Dealing with incoming calls - 30/50 calls daily
- Booking in delivery jobs, handling breakdowns & general enquiries
- Safeguard confidential information with discretion, understanding the sensitive nature of artistic projects.
- Provide administrative support and facilitate a positive working environment.
- Ideally we would look for this role to develop into a planning role

**The ideal Customer Service Administrator**
- Outstanding communication and interpersonal abilities
- Confident dealing with the general public and the vulnerable
- Ability to work independently, take initiative, and thrive in a fast-paced setting.
- Strong problem-solving skills and meticulous attention to detail.
- Calm under pressure and have excellent communication skills



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