Customer Care Administrator

4 weeks ago


Stirling, United Kingdom C&P Recruitment Full time

Job Title: Customer Care Administrator


Location: Stirling


About Us: Our client prides itself on delivering exceptional customer service and building strong relationships with their clients. As a Customer Care Administrator, you will play a vital role in ensuring our customers receive the support they need to have a positive experience with our products/services.


Job Description: They are looking for a dedicated Customer Care Administrator with previous experience to join their team. The ideal candidate will have a professional and friendly manner and attention to detail is key. This role requires excellent communication skills, the ability to multitask, along with the ability to use MS Office systems.


Responsibilities:

  • Providing high-quality care to our customers and a first-class administration service to our customer service team
  • Answering calls politely and professionally
  • Meet our customers’ needs
  • Building strong working relationships with the clients and contractors who call us
  • Handling complaints, distributing post, looking after filing, managing meeting room bookings
  • Creating letters, emails, reports and spreadsheets


Benefits:

  • Competitive salary and benefits package
  • Hybrid working hours
  • Cycle to Work Scheme
  • Discounts at restaurants and cinemas with a Taste Card
  • 33 days annual leave


For more information please contact Joanna Collett at C&P Recruitment or for immediate consideration please apply now.


C&P Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy



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