Course Administration Management Specialist

5 months ago

Swindon, United Kingdom Serco Plc Full time

Course Administration Management Specialist Coordinator
UK Defence Academy, Swindon, SN6 8LA
Full time, Permanent (37 hours a week)
Salary of £24,983.00 per annum plus benefits

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.

Serco have an exciting new role as a Course Administration Management Specialist Coordinator. You will be helping to support the overarching transformation project and may be required to provide additional staff resource for gapped posts. Location of work can therefore, be within a team whilst covering, within one of the hubs, or with colleagues providing support during transition to a hub.

**Key Accountabilities**:
Provide administrative support for key Divisional and Office activities across the department where posts are gapped with the direction of the Team Leader/Specialist Coord/Lead Administrators within that area.
Arrange and attend customer and Key Stakeholder meetings as required
Meet with the departments and liaise with the customer, colleagues and management
Maintain a strategic view of overall transformation requirements exercising vision for future planning and advising Line Management accordingly.
Document processes and procedures as agreed
Maintain timelines and overall project goals
Build knowledge on data systems prevalent to the transformation programme and department workflow management - inclusive of but not limited to CERMS, USAS, MS Teams, Course Tracker & TopDesk.
Encourage a consistent approach across teams enabling best practice.
Generate Metric Data/Statistics/MI as and when required

**What you’ll need to do the role**:
The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

**What we offer**:
25 days annual leave plus bank holidays and the chance to purchase additional days.
Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

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