Lead Administrator

4 months ago

Swindon, United Kingdom Serco Plc Full time

Lead Administrator - Course Administration Management Department
UK Defence Academy, Swindon, SN6 8LA
Part time hours flexi (17.5 hrs minimum)
£ 12,562.09 for 19.5 hours (salary dependent on hours)

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.
Serco have an exciting opportunity for an experienced Administrator to join our On and Off boarding team based at the Defence Academy. The Course Administration Management Department is currently working through a transformation project to enhance service delivery, and the On and Off boarding Hub is an integral part of the transformation. The Lead Administrators have a key role in this project, involved in the promotion, planning and delivery across the Defence Academy.

**Key Accountabilities**:
Processing Course Members/Student arrival/departure from Shrivenham Station, ensuring associated registers are accurately maintained.
Course Administration support to our Embedded Teams and Military customers
Maintenance of course communication and documents.
Communication with internal and external stakeholders
Updating students career profile with competencies at course completion
Liaising with external military and civilian institutions to gain relevant data.
After course work such as reporting and associated administrative tasks on various systems
Cross skilling to support across the wider team.
Mentoring and coaching of new starters
Management of Work Instructions
Assist Lead Admin/Specialist Co-ord/Team Leader or other departmental staff to undertake all required admin tasks, focussing on delivering service excellence.
Take a pro-active role within the Department to liaise with your colleagues and customers and be fully conversant with your workload.
Effective communication with your Serco/Military/Customer colleagues.
Champion Continuous Improvement and embedded into the way we do things
Demonstrate the Serco Core Values - Trust, Care, Innovation and Pride

**What you’ll need to do the role**:
Good level of general education, preferably with GCSE’s (A-C) or equivalent in English and Maths
Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour)
Ability to work in a team environment or individually
Ability to cope under pressure, with conflicting demands of customer and colleagues
Sound understanding of GDPR (General Data Protection Regulation)
Must be methodical, have proven organisational skills and able to work under pressure.
Problem solving skills are a must in this role.
Excellent customer service skills.
You will have to gain enhanced clearance within the first 3 months of employment. Serco will arrange this on your behalf.

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

**What we offer**:
25 days annual leave plus bank holidays
Serco-Flex - local working policy which supports home working options dependant on role requirements.
Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

defencejobs

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - Course Administration Management UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,837 per annum plus benefits Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration department is currently...

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - Course Administration Management UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,030 per annum plus benefits Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration department is currently...

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - Course Administration Management UK Defence Academy, Swindon, SN6 8LA Full time, Permanent (37 hours a week) Salary of £23,031.00 plus benefits Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the...

  • Lead Administrator

    4 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - Land Command & Saff College (LCSC) UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,031 per annum plus benefits Serco have an exciting opportunity for two experienced Administrators to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration department is currently...

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    L ead Administrator - Land Command & Staff College (LCSC) UK Defence Academy Shrivenham, SN6 8LA Full Time (37 hours per week) FTC (9 months) £23,837 per annum plus benefits Serco have an exciting opportunity for an experienced Administrators to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration department is...

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - HCSC UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,030 per annum plus benefits Serco have an opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. HCSC are looking for an individual who can work independently as well as part of a team, is...

  • Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    UK Defence Academy, Swindon, SN6 8LA Full time Salary of £23,836.98 plus benefits Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for...

  • Course Administration Management Lead Administrator

    4 months ago

    Swindon, United Kingdom Serco Plc Full time

    Lead Administrator - Course Administration Management UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,030 per annum plus benefits Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration department is currently...

  • Administrator Lead

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £23,030 per annum plus benefits Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. Serco at the Defence Academy provides Facilities Management across all aspects of the site including...

  • Families and Welfare Lead Administrator

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    Families & Welfare Lead Administrator UK Defence Academy (Jubilee Community Centre) Shrivenham, SN6 8LA Full time - Permanent Salary of £23,030.80 plus benefits Serco have an exciting opportunity to join the team as a Families and Welfare Lead Administrator based inside the Jubilee Community Centre which is just outside of the main entrance of the Defence...

  • Administrator

    4 months ago

    Swindon, United Kingdom Hireonline Full time

    **Administrator - Swindon** Contract Type: Temp To Perm Are you an organised and highly motivated individual with a passion for providing administrative support in an educational environment? Our client, a leading educational institution, is seeking three dedicated Administrator to join their team. This is a fantastic opportunity to contribute to the...

  • Lead Administrator

    4 months ago

    Swindon, United Kingdom Serco Plc Full time

    UK Defence Academy Shrivenham, SN6 8LA Full Time, Permanent (37 hours per week) £22,634.56 per annum plus benefits Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. The Lead Administrator will provide effective administrative and secretarial support to Joint Forces...

  • Administrator

    5 months ago

    Swindon, United Kingdom Evoke Staffing Ltd Full time

    Administrator Swindon Monday to Friday 0800 - 1630 - Permanent Up to £26,000 pa plus company benefits Evoke Staffing work in partnership with a leading logistics organisation who require an Administrator to work alongside the Customer Service team in servicing customers, administering inbound/outbound products and invoicing. This position is working...

  • Insolvency Administrator

    5 months ago

    Swindon, United Kingdom Levitate Recruitment Full time

    **Job ID: SLE29**: **Insolvency Administrator**: **Swindon**: **£28,000 to £35,000 dependant upon experience + benefits package**: **JOB DESCRIPTION**: Are you eager to take the next step in your insolvency career? We have a remarkable opportunity for an Insolvency Administrator to join a leading insolvency practice in Swindon. Your role will be...

  • Office Administrator

    5 months ago

    Swindon, United Kingdom Siamo Group Full time

    We here at Siamo Recruitment are currently seeking an office administrator for a well-established leading Wealth Management company in Swindon. As an office administrator you will be responsible for providing an effective high level secretarial and administrative service to Advisors, Managing directors, and the internal teams. You’d be working alongside...

  • Sales Administrator

    4 months ago

    Swindon, United Kingdom Alsco Ltd Full time

    **Sales Administrator - £22,000 Per Annum + bonus and benefits.** **(34 hours per week) 9am-5pm Monday - Thursday 9am-4pm Friday** **What you’ll do**: Reporting to the General Manager as part of our small sales and purchasing team you’ll be responsible for: - Supporting the Office Team Lead and the sales administration team order process. - Providing...

  • Hq Comms Lead Administrator-def Academy Services

    5 months ago

    Swindon, United Kingdom Serco Plc Full time

    HQ Comms Lead Administrator - DEF Academy Services UK Defence Academy Swindon, SN6 8LA 37 hours per week (Monday - Thursday 08:00 - 16:00, Friday 08:00 - 15:30) Competitive salary Serco have an exciting opportunity to join the team as a HQ Comms Lead Administrator. The Comms Lead Admin is a singleton post providing full administrative support to the MOD...

  • HR Administrator

    4 weeks ago

    Swindon, Swindon, United Kingdom Morgan Philips Group Full time

    About the CompanyWe are a leading recruitment agency, Morgan Philips Group, seeking a highly organized and detail-oriented individual to support our HR team on a temporary basis.This role offers predominantly remote working, with occasional travel to our office in Wiltshire. The successful candidate will work via an Umbrella Company.About the RoleAs an HR...

  • HR Administrator

    4 weeks ago

    Swindon, Swindon, United Kingdom Morgan Philips Group Full time

    About the CompanyWe are a leading recruitment agency, Morgan Philips Group, seeking a highly organized and detail-oriented individual to support our HR team on a temporary basis.This role offers predominantly remote working, with occasional travel to our office in Wiltshire. The successful candidate will work via an Umbrella Company.About the RoleAs an HR...

  • Administrator

    1 month ago

    Swindon, United Kingdom Inchcape Retail Limited Full time

    Corporate Administrator Audi SwindonFull-Time, 40 hours£25,168.50 + Employee BenefitsProvide first class support to our businessWorking with one of the Worlds leading brands you will be accountable forthe tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM...